Entrust

Entrust

Field Service Technician - (ON-SITE) Columbus, GA

United States - Field · Contract

Sponsorship not specified$23k-$36kDetected 6 days ago
AccessibilityProcess ImprovementERPCommunicationCollaborationProblem Solving

About the role

  • WE ARE HIRING A 1ST SHIFT ON-SITE FIELD SERVICE TECHNICIAN IN ATLANTA, GA

Responsibilities

  • Maintain accurate and proper inventory levels utilizing the ERP platform as applicable
  • Drive to customer sites daily to provide service and maintenance as applicable
  • Perform high quality preventative and emergency maintenance services on Entrust equipment

Requirements

  • Minimum of 2 year of electromechanical technician experience
  • Ability to lift to 70 lbs. and spend the majority of the shift sitting, bending, stooping, walking, etc.
  • Overtime is required as needed
  • Work with a high degree of autonomy with the ability to test, diagnose and resolve issues on systems that may include:
  • Complete all company training and development courses required by Entrust
  • Develop competency in required applications to confidently use diverse software and systems required by the operation
  • Cleaning rollers, sensors, cavities and such as required
  • High School Diploma/GED or equivalent
  • Proficient problem solving and troubleshooting skills
  • Proficient with PC's, current operating systems and relevant software applications
  • For relevant roles ability and willingness to drive to several customer sites daily to complete assigned customer work
  • Willingness and ability to work flexible hours/shifts, assignments and travel when required, including temporary off-site short-term assignments in other locations
  • Willingness to be on-call
  • Valid and active drivers license, insurability if applicable for the role

Nice to have

  • Associates degree in Electronics or related field or equivalent verifiable training
  • Additional electromechanical technician or field service experience
  • Entrust central issuance
  • Proficient in electro-mechanics, digital electronics and software required to maintain Entrust and 3rd party products
  • Skilled with tools and electronic test equipment
  • Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe.
  • Today more than ever, people demand seamless, secure experiences, whether they're crossing borders, making a purchase, or accessing corporate networks.
  • With our unmatched breadth of digital security and credential issuance solutions, it's no wonder the world's most entrusted organizations trust us.

Skills

  • Join us at Entrust
  • Get to Know Us
  • But our secret weapon?
  • Interact with customer operations staff
  • Be consistently reliable and timely in all aspects of the position, and display a positive attitude
  • Demonstrate customer relation skills that allow for independent resolution of most situations without management assistance
  • Work to continually improve customer relations

Compensation

  • The anticipated starting base pay for this position is: $22.68-$35.65 per hour (in the primary posting location).
  • Actual compensation will be determined based on geographic location, education, skills and experience.
  • This position is also eligible for the company's discretionary annual incentive plan.
  • Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program.

Benefits

  • Medical Benefits from day 1
  • Up to 4 weeks paid time off accrued within the 1st year.
  • Annual Incentive Program (bonus)
  • Learning and Development:

Company info

  • Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas.
  • We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
  • If you require an accommodation, contact accessibility@entrust.com.

Equal opportunity

  • Entrust is an EEO/AA/Disabled/Veterans Employer

This listing is sourced directly from Entrust's careers page and normalized into a canonical job model.