ClickUp

ClickUp

Staff Solutions Consultant

United States · Staff+

No sponsorshipDetected 74 days ago
Machine LearningAgentic AIAI OrchestrationRecruiting

About the role

  • Lead structured discovery sessions and workshops with business, technical, and executive stakeholders to understand workflows, systems, constraints, success metrics, and AI readiness
  • Configure and validate workflows, automations, data synchronization, and agent behaviors to ensure solutions are scalable, governable, and aligned to real operating models

Responsibilities

  • You will partner closely with Account Executives, Solutions Engineers, and delivery teams to translate operational challenges into practical, adoptable workflows that are ready for implementation.
  • Design ClickUp solution architectures that combine workflows, automations, integrations, and AI Agents to support customer business objectives
  • Build prototypes and demo environments that showcase AI-assisted workflows in realistic customer scenarios
  • Quantify value and develop business cases highlighting efficiency gains, cycle time reduction, cost avoidance, and tool consolidation enabled by AI-powered workflows
  • Author and own Statements of Work, including scope, phases, deliverables, success criteria, assumptions, risks, dependencies, and commercial structure
  • Partner with Account Executives and delivery teams on resource planning and sequencing to ensure AI Agent implementations are realistic, achievable, and clearly understood
  • Document current state processes, decision points, and handoffs, identifying where ClickUp and AI Agents can support customer requirements and improve execution

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Finance, Business Analytics, or a related technical discipline, or equivalent practical experience
  • 6-8+ years of experience in solution consulting, presales, enterprise implementation, or workflow and process consulting roles
  • Strong experience with prompt engineering, including agent role definition, constraint setting, structured outputs, and failure handling within production workflows
  • Hands-on experience designing or deploying AI-assisted systems, including agent context definition, data grounding, and workflow orchestration
  • Proven experience owning, authoring, and negotiating Statements of Work and commercial scopes for custom professional services engagements
  • Ability to operate comfortably in ambiguity and translate emerging AI capabilities into practical, adoptable solutions
  • Map system touchpoints, integrations, and data dependencies required to support reliable AI-powered workflows and agent context
  • Demonstrated ability to design and defend AI-enabled workflows that combine structured data, automations, integrations, and AI Agents in real customer environments
  • Understanding of common AI failure modes, including hallucination, context drift, and reliability constraints, and how structured data and governance mitigate them

Company info

  • We are an AI-native company.
  • Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process.
  • ClickUp is seeking a Staff Solutions Consultant to own presales engagements for commercial and enterprise customers.
  • Please note, we are only considering candidates who currently reside in US Pacific or US Mountain time zones at this time.

Equal opportunity

  • Employer
  • ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
  • Visa Sponsorship
  • Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Visa & Work Authorization

  • Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time.
  • Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time.

This listing is sourced directly from ClickUp's careers page and normalized into a canonical job model.