Cortland

Screening & Applications Specialist - Sandy Springs, GA

Sandy Springs, GA

Sponsorship not specifiedDetected 20 days ago

ComplianceCRMCommunicationTime ManagementOrganizational Skills

About the role

As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and associates.
You act as the main point of contact for our applicants from the time they submit their application until move-in.

Drive conversations and collections on all pre-move-in items, working to ensure that there are proper insurance coverages, bonds, utility updates, and lease signer agreements
Maintain reporting for Lease Specialist flow
Input and maintain lease data
Maintain funnel and CRM for tracking important dates and tasks

Bachelor's degree or relevant business degree
Knowledge of application and lease procedures as well as rental criteria, applicant consent to investigations, applicant processing standards, and company privacy policies
Exceptional time management, administrative, and organizational skills with an ability to thrive in a rapid-paced and quickly changing environment
Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States.
Strong 2+ years of experience in a role that requires organization, scheduling, and working collaboratively with others; experience working in the multifamily, real estate, or a customer-focused industry preferred
Stellar written and verbal communication skills plus cultural adeptness are a must, maintaining comfort influencing leaders and effectively tailoring communications across all levels of our organization
Proactive, service-centered, and team-building attitude
Strong work ethic and respect for sensitive, confidential information
Bilingual is a plus

Oversee and administrate all prospective applications
Serve as the main contact during the application and approval process
Generate accurate leases and execute before move-in date
Follow established processes and guidelines in daily activities to do what is right for the applicant, community, and investor
Ensure proper documentation is loaded into OneSite
Send any adverse action letters to denied applications
Engage with communities to provide daily reports
Close-out Final Account Statements

This listing is sourced directly from Cortland's careers page and normalized into a canonical job model.