Netrio
Systems Engineer
McKinney, TX
Sponsorship not specifiedDetected 16 days ago
BashPowerShellAWSAzureCloud PlatformsVendor ManagementCustomer SupportSystems EngineeringDNSFirewallCiscoCommunicationProblem SolvingTime ManagementMentoring
About the role
- We are seeking a highly skilled and experienced Systems Engineer to join our Managed Services team.
- This role requires a deep understanding of infrastructure, networks, security, and systems, combined with excellent communication and problem-solving skills.
Responsibilities
- Escalation Support: Provide advanced troubleshooting and technical support for escalated issues that Tier 1 and Tier 2 teams are unable to resolve, including servers, networks, and critical infrastructure.
- System Administration: Manage and maintain clients' IT environments, including servers, virtualization platforms (VMware, Hyper-V), cloud infrastructure (Azure, AWS), and network configurations.
- Security Management: Implement and manage security solutions, including firewalls, antivirus, endpoint protection, vulnerability management, and patching protocols.
- Documentation: Maintain comprehensive and up-to-date documentation for systems, processes, and client environments.
- Automation & Optimization: Develop scripts and automation workflows to enhance service efficiency, streamline tasks, and reduce manual intervention.
- Vendor Management: Collaborate with hardware and software vendors to resolve issues and manage warranties, renewals, and licensing.
Requirements
- Expert-level knowledge of Microsoft Windows Server (Active Directory, DNS, DHCP, Group Policy, etc.) Strong experience with virtualization platforms (VMware, Hyper-V).
- Experience with backup and disaster recovery solutions.
- Problem-Solving: Ability to solve complex technical issues efficiently and independently.
- Ability to solve complex technical issues efficiently and independently.
- Experience with PowerShell, Bash, or other scripting languages to automate routine tasks.
- Hands-on experience with Microsoft 365, Google Workspace, or other SaaS solutions.
- Required Skills &
- Required Skills & Qualifications: Experience: Minimum 5+ years of experience in an IT support role, preferably within an MSP environment.
Nice to have
- Scripting & Automation: Experience with PowerShell, Bash, or other scripting languages to automate routine tasks.
- Cloud Experience: Hands-on experience with Microsoft 365, Google Workspace, or other SaaS solutions.
Skills
- Netrio is a leading MSP in North America, specializing in IT solutions for small- to mid-market enterprises.
- Work on large-scale projects such as server migrations, cloud deployments, network overhauls, and security upgrades for our clients.
- Strong verbal and written communication skills to interact with clients, vendors, and colleagues.
- Familiarity with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platforms.
This listing is sourced directly from Netrio's careers page and normalized into a canonical job model.