Substack

Substack

Director, Strategic Business Operations (BizOps)

San Francisco (HQ) · Director · Full-time

Sponsorship not specified$200k-$300kDetected 1 day ago
PythonSQLData EngineeringFinancial ModelingExcelRecruitingCadenceLeadershipCommunication

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

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About the role

  • At Substack, you'll work directly alongside our founders and executive leadership team to shape the future of independent publishing and media.
  • You'll have a front-row seat-and a hands-on steering wheel-in scaling the business.
  • Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.

Responsibilities

  • Strategic & Operational Execution: Uncover, prioritize, and drive the business's highest-impact initiatives across product, growth, pricing, and creator economics.
  • Data-Driven Business Insights: Get hands-on keyboard with our data. Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide product and monetization decisions.
  • Executive Decision Support: Partner directly with the CEO and CFO to translate complex operational data into clear, actionable executive decisions and board-level strategy.
  • Management Infrastructure: Design and run our business cadence-KPI tracking, operational reviews, cross-functional alignment, and objective-setting-keeping the executive team in sync and operating with discipline.
  • Team Building & Leadership: Lead and mentor a lean team of operators as Substack scales, while remaining willing and eager to do the frontline analytical work yourself.
  • Bias for Action & Execution: You don't stop at giving recommendations or making slides. You own implementation end-to-end, rolling up your sleeves to change operational realities.
  • Executive-Level Communication: Concise, direct, and persuasive-able to influence senior executives, engineers, and creative partners alike without relying on corporate jargon.
  • We're seeking people passionate about enabling independent expression and building a better business model for creators.
  • Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
  • This is not a pure strategy seat, a deck-building role, or traditional corporate management.

Requirements

  • If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we'd love to meet you.

Nice to have

  • Hands-on Analytics: Highly comfortable with quantitative modeling and data manipulation (advanced SQL, Excel/financial modeling, Python/R a plus).
  • You don't ask a team to pull numbers for you-you dig into the database yourself.

Compensation

  • Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits.
  • Our cash compensation salary range for this role is $200,000 - $300,000.

Benefits

  • Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits.

Company info

  • We are looking for an exceptional, high-leverage Business Operations leader to serve as a strategic co-pilot to our CEO and CFO.
  • Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform.
  • We are looking for an "athlete": someone with elite analytical rigor, a first-principles mindset, and the hands-on drive to build data pipelines, run complex business analyses, and personally execute high-stakes initiatives across the company.

Equal opportunity

  • Substack is an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Substack's careers page and normalized into a canonical job model.