HHAeXchange

Learning and Development Partner

New York City Metropolitan Area · Full-time

Sponsorship not specified$120k-$140kDetected 25 days ago

RecruitingOnboardingCustomer SuccessCadenceLeadershipCommunicationCollaboration

About the role

This role serves as the connective tissue between People & Culture and the CX/Enablement function, ensuring content is shared, approaches are aligned, and the employee experience is seamless from Day 1 through career progression.
This is a hybrid position, with an expectation to report to the NYC office 3 days/week (typically Tues/Wed/Thurs).
An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

Proven ability to design and facilitate management/leadership development programs.
Design and maintain shared onboarding content with CX/Enablement to eliminate duplication and ensure message consistency.
Own and evolve the LeadWell program-HHAeXchange's management development initiative-ensuring it reflects current leadership skills and business priorities.
Design development pathways for new managers, experienced people leaders, and high-potential individual contributors preparing for leadership roles.
Partner with HRBPs and business leaders to identify workforce capability gaps and prioritize development initiatives aligned to business strategy.
Partner with People & Culture leadership on talent assessment, succession planning support, and performance development initiatives.
Partner with the HRBPs and Talent Acquisition to develop scalable career development resources that help employees understand growth opportunities within HHAeXchange.
Partner with leaders and HRBPs to establish role-based development pathways.

Strong cross-functional partnership skills with the ability to influence without authority across People & Culture, CX/Enablement, and business leaders.
Ability to thrive in a fast-paced, autonomous environment with shifting priorities.

HHAeXchange is the leading technology platform for home and community-based care.
Excellent communication skills-written, verbal, and facilitation-with audiences at all organizational levels.

The base salary range for this US-based, full-time, and exempt position is $120,000 - $140,000, not including variable compensation.

Facilitate learning sessions (live and virtual) and curate self-paced content to support continuous management growth.
Administer and optimize the Learning Management System (LMS), ensuring appropriate content assignment, compliance training integration, and reporting.
Establish and maintain measurement frameworks (engagement, completion, behavioral change, business impact) for all learning programs.
Support internal mobility initiatives through curated learning journeys and development planning resources.
Demonstrated use of leveraging AI tools to develop and deploy meaningful learning programs effectively

sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law

This listing is sourced directly from HHAeXchange's careers page and normalized into a canonical job model.