Discovery Land Company

Discovery Land Company

Member Experience Coordinator

Hobe Sound, FL · Full-time

Sponsorship not specifiedDetected 2 days ago
SalesHRISCommunicationMicrosoft Office

About the role

  • If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub.
  • This role will be located at one of Discovery Land Company's locations: Atlantic Fields, set outside of Hobe Sound, FL.
  • Atlantic Fields is seeking an Experience Coordinator to join the Club Member Services Department.

Responsibilities

  • Capture meaningful member preferences, feedback, and memorable moments to help the team continually personalize and elevate future experiences Create and update written communication and visual guides including calendars, amenity lists, staff listing, bios, and photos.
  • Partner with the Sales Team to create welcoming, personalized visits that showcase the Atlantic Fields lifestyle and hospitality.
  • Assist in planning and executing club events, family experiences, seasonal celebrations, and special activations that create lasting memories.
  • Maintain club activity calendar.
  • Create and update list of trusted local area vendors, stores, and services to recommend to members/guests when requested.
  • Passion for creating exceptional experiences and building meaningful relationships.

Requirements

  • Knowledge of and ability to operate computer and communication platforms including Microsoft Office, TEI, Jonas, Club Essentials, Pacesetter App, or similar systems.
  • Long hours may be required due to business demands.
  • Ability to work in a team environment.
  • Ability to stay calm and focused during the busiest of times.
  • Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.

Nice to have

  • Previous experience in hospitality, luxury service, member services, guest relations, events, or a related field strongly preferred.
  • Ability to read, write, speak, and understand English
  • additional languages preferred.

Benefits

  • Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
  • Paid Time Off and Paid Holidays (Full-Time Year Round Only)

Company info

  • Atlantic Fields, set outside of Hobe Sound, FL.
  • The Experience Coordinator will utilize their knowledge of the market, personality, and relationships in the area and into the community to create unique and memorable experiences for every prospect and member who visit the property.
  • The Experience Coordinator will work closely with the Club Member Services, Sales, and Operational Leaders to develop unique experiences and ensure successful stays.
  • In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
  • Atlantic Fields combines the elegance of "Old Florida" with a carefree ambiance.
  • Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the rich historic background.
  • Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more!
  • Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences.
  • For more information about the project - please visit https://discoverylandco.com/our-worlds
  • Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international.
  • The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
  • http://www.discoverylandco.com.
  • For more information about our company, please visit: http://www.discoverylandco.com.
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This listing is sourced directly from Discovery Land Company's careers page and normalized into a canonical job model.