Uniphore

Uniphore

Communications, Content & Internal Events – Senior Manager

USA - CA - Palo Alto · Senior

Sponsorship not specifiedDetected 52 min ago
LLMsGraphic DesignProject ManagementEmail MarketingContent MarketingAccountingCadenceResearchLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

  • This position is responsible for leading the planning and execution of internal event experiences, driving high-impact content development and supporting internal communications.
  • Leverage AI tools and platforms (e.g., generative AI, MCP-integrated tools) to accelerate content development, streamline drafting/editing workflows and improve efficiency across decks, emails and communications materials.
  • Serve as the dedicated owner for event runbooks, timelines, vendor coordination and experience polish-improving reliability, quality and stakeholder confidence.

Responsibilities

  • A key expectation of this role is the ability to deliver sophisticated event experiences and executive-ready content - high-quality, polished and thoughtfully designed programs and materials with consistency that elevate engagement and reinforce culture across Uniphore and beyond.
  • This role also has the opportunity for expansion to external event support within the corporate communications organization.
  • Own the creation of high-quality presentations for executive, companywide and event audiences-translating strategy and priorities into clear, compelling, visually polished narratives.
  • Lead companywide email support, including drafting, editing and coordinating leadership and project email campaigns, ensuring messaging is consistent, on-brand and audience-appropriate.
  • Serve as a hands-on content owner across formats (presentations, written communications, digital/visual assets), partnering with brand and creative teams to maintain quality and consistency.
  • Build and maintain a library/repository of reusable content templates, decks and messaging frameworks to drive efficiency and consistency across teams.
  • Develop and maintain detailed event project plans, timelines, run-of-show documents and production schedules
  • Lead the planning and execution of multiple internal events annually (in-person, virtual and hybrid), ensuring a consistent, high-quality attendee experience.

Requirements

  • 5+ years of related experience in internal and/or corporate communications, content development, event management or a blend of both.
  • AI expertise and experience required, including practical fluency with AI tools and platforms (e.g., generative AI, MCP-integrated tools) to support content creation, communications and workflow efficiency.
  • Ability to handle sensitive information with the utmost discretion.
  • Experience with complex, high-visibility internal events and/or large-scale meetings (multi-session, multi-stakeholder, tight production timelines).
  • Experience with event technology platforms (e.g., registration tools / mobile event apps).
  • Experience with video content planning/production for internal communications or event programming.
  • Bachelor's degree in communications, public relations, journalism, marketing, English, event management, hospitality, business or related field is preferred. Or eight (8) years of related work experience.
  • Excellent oral, written and interpersonal communication skills.
  • Demonstrated ability to develop high-quality decks/presentations, communication plans, coordinate interviews/stakeholders, develop key messages and track KPIs.
  • Strong project/program management skills with the ability to manage multiple concurrent projects in a deadline-driven environment.
  • Experience building and leading intranet, knowledge base, or content management programs, including running cross-functional workstreams to define approach, ownership and governance.
  • Proficient using PowerPoint and Microsoft O365 suite.
  • Ability to collaborate cross functionally and build relationships at all levels of the organization and across business functions, establish credibility and act as a trusted partner.
  • Strong design sensibility and experience producing executive-ready presentations and communications assets.

Nice to have

  • Bachelor's degree in communications, public relations, journalism, marketing, English, event management, hospitality, business or related field is preferred.

Compensation

  • Lead the planning and execution of multiple internal events annually (in-person, virtual and hybrid), ensuring a consistent, high-quality attendee experience.

Benefits

  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
  • The position will create, develop, and implement content, communications, and event programs that align with Uniphore's vision and direction.

Company info

  • Create content and messaging aligning company strategies, priorities, and initiatives that resonate with audiences and are aligned with company values.

Equal opportunity

  • USA - CA - Palo Alto
  • Uniphore is an equal opportunity employer committed to diversity in the workplace.
  • For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.
  • equal opportunity employer committed to diversity in the workplace.
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This listing is sourced directly from Uniphore's careers page and normalized into a canonical job model.