Parloa
Social & Influence Lead
New York Office; Remotely in the USA
Sponsorship not specified$170k-$197kDetected 24 days ago
Agentic AIComplianceSocial Media MarketingRecruitingCustomer SupportResearch
Stay score
odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
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About the role
- This isn't a passive social media management job.
- Define what Parloa talks about and how we sound on social media and communities.
- Turn launches, industry news, research, events, and company moments into content people want to engage with.
Responsibilities
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
- You'll own Parloa's LinkedIn, X, and emerging social accounts, making them feel less like corporate distribution channels and more like content people want in their feeds.
- Own the social media metrics/KPIs, using the data to identify social media opportunities.
- Can manage agencies and keep external partners accountable without becoming dependent on them.
- Know how to build genuine relationships with influential people.
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
Requirements
- More than 5 years of experience in managing social media and growing online communities.
Compensation
- $170,000 - $197,000 USD
Benefits
- It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale.
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
- Connect and amplify the best ideas coming from our executives, creators, customers, and the industry.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.