Flooid

Flooid

Customer Success Manager

Cincinnati, Ohio, United States · Full-time

Sponsorship not specifiedDetected 5 days ago
Account ManagementCustomer SuccessResearchCommunication

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odds of building a lasting career here

16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Our customers' needs are at the heart of what we do, and that focus has resulted in great historical success and an exciting strategy for where we are headed in the future.
  • United States - Remote or In-Office/Hybrid (primary office located in Cincinnati, Ohio).
  • Full-Time - At Flooid, we promote a flexible work environment that allows you to balance your work responsibilities with other priorities, like picking up your children, caring for an aging parent, or attending important family events.

Responsibilities

  • The ability to communicate effectively in person, by phone, and on electronic devices is necessary to perform this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Working with leading retailers mostly in the United States but also worldwide, you'll act as a strategic partner, supporting customers from onboarding and rollout through to adoption, optimization, and growth.
  • Your success will be measured by the success of our customers and their ability to create seamless shopping experiences for millions of consumers every day.

Requirements

  • Because this role supports our global business, candidates must be based in the Eastern or Central Time Zones.

Benefits

  • You and the Role The Flooid CSM role has great flexibility and the opportunity to work on a global scale.

Company info

  • The Customer Success Manager (CSM) is responsible for helping Flooid customers achieve lasting value from our retail technology solutions.

Equal opportunity

  • Employer: Flooid is an Equal Employment Opportunity (EEO) Employer and complies with Title VII of the Civil Rights Act of 1964 and all other applicable federal, state, and local laws and regulations pertaining to EEO as well as subsequent guidelines established by the EEO Commission.

This listing is sourced directly from Flooid's careers page and normalized into a canonical job model.