Siena AI

Forward Deployed Product Manager, Agents

Unite States / Canada

Sponsorship not specifiedDetected 68 days ago

OAuthTest AutomationResearch

About the role

As a Forward Deployed Product Manager, Agents, you're embedded directly with strategic accounts, owning their deployment outcomes end-to-end while feeding the insights back into the platform.

Own AI agent outcomes for strategic accounts end-to-end - automation rates, resolution rates, time-to-value
Work directly with enterprise CX leaders to design AI transformation roadmaps - and execute them
Turn deployment insights into platform capabilities. What you learn in the field shapes what we build next
Build and improve agent capabilities that work across platforms - support, shopping, reviews, voice, social
Design evaluation systems: QA suites, automated testing, performance monitoring
Demo your own products and co-sell alongside sales - you'll be known by name in our customer communities
Real ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.
Work that ships and matters. What you build reaches real consumer brands fast.
You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.
What you build reaches real consumer brands fast.

5+ years in PM, solutions engineering, forward deployment, or technical account ownership
You can scope webhooks, OAuth flows, and complex integrations without needing an engineer to translate
You can diagnose whether a deployment problem is technical, operational, or stakeholder-driven, and prioritise accordingly
You ship features, write docs, run demos, and measure what matters
Canada, Latin America preferred

Siena is the Agent of Record for consumer brands.
One agent across every surface, with shared memory, shared context, and shared tools.
Hundreds of brands already run real customer volume on Siena in production.

Great salary plus equity or stock grants.
Learning budget.
Deploy agents, identify what's blocking progress, then build the platform fix so the next account benefits

We are a small, fully distributed, global team.
We have built leverage into how we work, which is what lets a team this size move at the speed we do.
We hire athletes.
Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on.
Low ego, high standards, fast clock.
If you want to own real problems rather than close tickets, keep reading.
You're the person on the ground who deploys agents, drives automation rates, and turns what you learn into product improvements that scale across every customer.
A category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.
A category we are creating.

This listing is sourced directly from Siena AI's careers page and normalized into a canonical job model.