Pegasus
ACCOUNT MANAGER I
Coppell, TX
Sponsorship not specifiedDetected 35 days ago
ExcelLogisticsResearchCommunicationProblem SolvingFreight Forwarding
About the role
- Job Profile Summary: Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.
- Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Responsibilities
- Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer.
- Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries.
Requirements
- Regularly required to operate a computer, telephone, keyboard, and other office machinery.
- The ability to hear, understand, and distinguish speech and/or other sounds.
Skills
- High School diploma or equivalent
- Confident, team-oriented, and enjoy working in a fast-paced environment
- Excellent verbal and written communication skills
- 1+ years freight forwarding experience
- Intermediate to advanced level of experience with Excel
- Strong problem-solving and decision-making ability
- Self-managed and highly motivated
- Displays integrity, reliability, empathy, and a strong work ethic
- Results-oriented; Displays sense of urgency
- Proficient in routing, costing, rating, and tracking
- Bachelor's degree
Benefits
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Required Skills, Experience, and Education:
- Desired Skills, Experience, and Education:
Company info
- 12:00 p.m.
- 9:00 p.m.
- Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.
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This listing is sourced directly from Pegasus's careers page and normalized into a canonical job model.