Light & Wonder, Inc
Customer Service Rep I
Las Vegas, NV
Sponsorship not specifiedDetected 30 days ago
ExcelERPCustomer SupportCommunicationOrganizational SkillsMicrosoft Office
About the role
- The person in this position would work with internal and external customers to provide information in response to inquiries about products, orders, and services as well as resolve complaints.
- Excellent communication abilities are a must.
- Works with internal and external customers to provide service to high-profile customers.
Responsibilities
- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction while entering orders with accuracy and efficiency.
- Responds promptly to customer inquiries while providing professional customer support.
Requirements
- Knowledge, Skills, and Abilities:
- High school diploma or equivalent required
- Minimum of 1 year experience in customer service type/related role.
- Position Requirements
- Qualifications:
- Training and/or Experience:
- Education:
Nice to have
- Minimum 1 year experience with a manufacturing or distribution company in a materials environment.
- Minimum 1 year customer service experience.
- Inventory or production control experience preferred.
- Some background in an MRP/ERP system.
Skills
- Excellent interpersonal and customer service skills.
- Organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Intermediate Excel experience preferred.
Company info
- Processes parts orders and parts returns requested by internal and external customers.
- Maintains a positive, empathetic, and professional attitude toward customers always.
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This listing is sourced directly from Light & Wonder, Inc's careers page and normalized into a canonical job model.