Computer World Services
Desktop Engineer - Windows
Morrisville, NC
Sponsorship not specifiedDetected 104 days ago
PowerShellCybersecurityCustomer SupportLeadershipCommunicationCollaborationProblem Solving
About the role
- Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - Windows who is responsible for engineering, configuring, and maintaining Windows-based desktop environments in an enterprise setting.
- The Desktop Engineer serves as a key technical resource supporting both end users and IT operations teams.
- Computer World Services is committed to the full inclusion of all qualified individuals.
Responsibilities
- May require on-call support or after-hours maintenance activities
- Perform daily configuration, administration, and operation of Windows-based desktop and client/server systems.
- Engineer, build, and maintain standardized Windows desktop images and configurations.
- Optimize system performance, resource utilization, and endpoint stability.
- Conduct system capacity analysis and planning to support enterprise desktop environments.
- Implement and maintain system configurations in accordance with organizational standards and policies.
- Provide Tier 3 support for complex Windows system issues.
- Support enterprise applications and system integrations within the Windows environment.
- Provide root cause analysis and implement long-term solutions to recurring issues.
- Design, deploy, and manage Windows desktop environments using enterprise tools (e.g., SCCM, Intune, or equivalent).
Requirements
- Support backup, recovery, and system resilience processes as required.
Nice to have
- Experience with scripting (e.g., PowerShell)
- Experience in federal or government IT environments
- Office and/or customer-site environment
- May involve physical handling of IT equipment
Benefits
- Perform proactive maintenance, including patching, updates, and system health checks.
Visa & Work Authorization
- Security Clearance
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This listing is sourced directly from Computer World Services's careers page and normalized into a canonical job model.