Computer World Services

Computer World Services

Desktop Engineer - Windows

Morrisville, NC

Sponsorship not specifiedDetected 104 days ago
PowerShellCybersecurityCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

  • Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - Windows who is responsible for engineering, configuring, and maintaining Windows-based desktop environments in an enterprise setting.
  • The Desktop Engineer serves as a key technical resource supporting both end users and IT operations teams.
  • Computer World Services is committed to the full inclusion of all qualified individuals.

Responsibilities

  • May require on-call support or after-hours maintenance activities
  • Perform daily configuration, administration, and operation of Windows-based desktop and client/server systems.
  • Engineer, build, and maintain standardized Windows desktop images and configurations.
  • Optimize system performance, resource utilization, and endpoint stability.
  • Conduct system capacity analysis and planning to support enterprise desktop environments.
  • Implement and maintain system configurations in accordance with organizational standards and policies.
  • Provide Tier 3 support for complex Windows system issues.
  • Support enterprise applications and system integrations within the Windows environment.
  • Provide root cause analysis and implement long-term solutions to recurring issues.
  • Design, deploy, and manage Windows desktop environments using enterprise tools (e.g., SCCM, Intune, or equivalent).

Requirements

  • Support backup, recovery, and system resilience processes as required.

Nice to have

  • Experience with scripting (e.g., PowerShell)
  • Experience in federal or government IT environments
  • Office and/or customer-site environment
  • May involve physical handling of IT equipment

Benefits

  • Perform proactive maintenance, including patching, updates, and system health checks.

Visa & Work Authorization

  • Security Clearance

This listing is sourced directly from Computer World Services's careers page and normalized into a canonical job model.