RaceTrac

RaceTrac

Senior Payments Operations Analyst

200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · Senior

Sponsorship not specifiedDetected 13 days ago
Customer Support

About the role

  • RaceTrac Company Overview Job Description: As a Senior Payments Operations Analyst, this role is accountable for the stability, scalability, and risk integrity of payment operations.
  • With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue.
  • Join us and discover how far your career can go.

Responsibilities

  • Lead complex investigations into payment discrepancies and transaction failures
  • Perform in depth root cause analysis to determine operational, technical, or external drivers and recommend corrective and preventative actions
  • Maintain audit ready documentation and partner with compliance and audit teams to address findings and strengthen controls
  • Partner with Product, Engineering, and Finance teams to design and implement process and system enhancements that improve efficiency, reliability, and risk posture
  • Act as a senior subject matter expert supporting Customer Support, Finance, and R&D teams on payment data, escalations, and complex technical issues
  • Develop and submit comprehensive analysis using transaction data, receipts, records, and user logs
  • Analyze chargeback ratios, trends, and fraud indicators to provide strategic insights and drive preventative controls in partnership with payment and fraud teams

Nice to have

  • High School Diploma or equivalent required
  • Bachelor's Degree preferred
  • 5+ years of payments experience preferred

Company info

  • RaceTrac Company Overview
  • What We're Looking For:

This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.