RaceTrac
Senior Payments Operations Analyst
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339 · Senior
Sponsorship not specifiedDetected 13 days ago
Customer Support
About the role
- RaceTrac Company Overview Job Description: As a Senior Payments Operations Analyst, this role is accountable for the stability, scalability, and risk integrity of payment operations.
- With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue.
- Join us and discover how far your career can go.
Responsibilities
- Lead complex investigations into payment discrepancies and transaction failures
- Perform in depth root cause analysis to determine operational, technical, or external drivers and recommend corrective and preventative actions
- Maintain audit ready documentation and partner with compliance and audit teams to address findings and strengthen controls
- Partner with Product, Engineering, and Finance teams to design and implement process and system enhancements that improve efficiency, reliability, and risk posture
- Act as a senior subject matter expert supporting Customer Support, Finance, and R&D teams on payment data, escalations, and complex technical issues
- Develop and submit comprehensive analysis using transaction data, receipts, records, and user logs
- Analyze chargeback ratios, trends, and fraud indicators to provide strategic insights and drive preventative controls in partnership with payment and fraud teams
Nice to have
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- 5+ years of payments experience preferred
Company info
- RaceTrac Company Overview
- What We're Looking For:
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This listing is sourced directly from RaceTrac's careers page and normalized into a canonical job model.