Monroe Tractor

Product Support - Wirtgen/Mining Specialist

Henrietta, New York, United States

Sponsorship not specified$55k-$65kDetected 74 days ago

SalesCustomer SupportCommunication

About the role

Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago.
But the people we serve haven't changed, and neither have we.
This position requires a deep understanding of road construction equipment, asphalt and concrete milling, paving, soil stabilization, and other heavy equipment applications.

Develop relationships and network throughout the industry to monitor and participate in all product activities.
Develop an open and "real time" channel of communication throughout the industry.
Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions
Be a primary channel of communication for product technical and commercial issues with our manufacturing partners.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.

Must be able to work independently
Prior Heavy Highway Construction knowledge (Milling, Paving, etc.) required
Prior sales experience and/or training required
Must have strong communication and interpersonal skills
If your proven track record commands a higher package, we still want to hear from you.
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US.
Possess basic mechanical skills for setups and minor repairs
Good understanding of local market conditions
Excellent customer service skills
Excellent computer skills
Benefits
Medical, Dental & Vision Insurance
Health Savings Account (Employer + Employee Contributions)
Accident & Disease Insurance
401K Plan + Match
Competitive Paid time off Policy

Short/Long Term Disability
Provide training for our customers and employees, which includes continual education on developments for our product line, as well as that of our competitors.

Be recognized as a solutions provider and a wealth of expertise for our customers.
Assist customers with parts, service and repair requirements.
However, we are always looking for top talent.

This listing is sourced directly from Monroe Tractor's careers page and normalized into a canonical job model.