Standard Bots
Field Service Technician
US (Remote) · Full-time
Sponsorship not specified$60k-$80kDetected 75 days ago
PythonC++LinuxCRMCustomer SupportRoboticsPLCCommunication
About the role
- All Full-Time Employees are eligible for Employee Stock Options.
Responsibilities
- Document all service activities - including ticket notes, parts usage, and resolution details - in our CRM system
- Manage spare parts inventory and ensure proper tools and equipment are available for service calls
- Collaborate with internal teams to escalate complex issues and contribute feedback for product improvements
- We are open to a variety of seniority levels for this role and will build compensation packages that are commensurate with seniority and skill level.
Requirements
- Associate degree or higher in a technical field, engineering, mechatronics, or related discipline
- 2+ years of hands-on experience in robotics, industrial automation, or electromechanical systems
- Proven experience with mechanical and electrical troubleshooting at customer sites
- Valid driver's license with a clean driving record and ability to travel extensively (60-80% field time)
- Proficiency with hand tools, power tools, diagnostic equipment, and multimeters and the ability to read and interpret technical documentation, wiring diagrams, and schematics
Nice to have
- Previous experience with collaborative robots (cobots) or industrial robot maintenance and repair
- Experience with PLC systems, industrial controllers, or automation networks
- Programming knowledge in Python, C++, or robot programming languages
- Experience with Linux/Ubuntu operating systems and networking fundamentals
- Certifications in robotics, electrical safety, or related technical disciplines
- Compensation and
Skills
- Excellent customer service skills with professional communication abilities
Compensation
- The salary range for this role is $80,000 to $120,000, depending on experience.
- Base salary is just one part of the overall compensation at Standard Bots.
Benefits
- We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.
Company info
- Train customers on robot operation, programming, and basic troubleshooting procedures
- Provide on-site technical support for customers including diagnosis, repair, maintenance, and optimization of Standard Bots robots
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This listing is sourced directly from Standard Bots's careers page and normalized into a canonical job model.