Blueally Technology Solutions, Llc

Network Administrator (Hospitality)

Remote, REMOTE, United States

Sponsorship not specifiedDetected 25 days ago

CybersecurityNetwork SecurityAccessibilityCustomer SupportDNSFirewallVPNBGP/OSPFCommunicationTime Management

About the role

BlueAlly Technology Solutions, LLC is looking for experienced technical individuals with experience in the hospitality industry for our Member Technical Services II position!
As a Member Technical Services II, you will provide consultation to customers on integrating and supporting industry leading technologies into their infrastructure to solve business problems.
A successful candidate will be energetic and enthusiastic in dealing with customers and enjoy working in a fast-paced environment.

Participate in the design, deployment, and configuration of systems in customer environments.
Implement and configure hotel IT systems, including PMS, POS, and guest-facing technologies during project engagements.
Plan, configure, and maintain network security components including firewall rules, VPNs, and segmentation.
Provide post-deployment support and knowledge transfer to ensure client operational readiness.
Work directly with clients to implement project-based solutions tailored to their technical and business requirements.
Collaborate with project managers to ensure technical deliverables align with project milestones.
Develop, document, and maintain procedures for system utilities such as backups, restores, performance tuning, and configuration.
Perform in-place and migration-based upgrades of Windows desktop operating systems across enterprise environments, ensuring minimal user disruption.
Implement infrastructure solutions, including network equipment, servers, and software at customer sites and in the data center.
Provide consultation and support through written, verbal, and face-to-face interactions, addressing the unique challenges of the customer's environment.

Elevate the impact of technology across your enterprise with world-class expertise that produces game-changing insights.
Trade IT complexity for capability with solutions that elevate possibilities and advance with certainty, knowing you have BlueAlly as your ally next.
Perform additional customer-specific tasks and duties as required, adapting to operational needs.

Strong written and oral communication skills
Strong customer service skills (ability to treat others with respect and empathy)
Industry relevant certifications such as CompTIA A+, Network +, Server +
Excellent time management and attention to detail
Experience with hotel-specific systems such as PMS (e.g., Opera, Micros) and POS systems.
Experience with implementing, configuring, and supporting Point of Sale (POS) systems used in retail and hospitality environments.
Understanding of VMware or Hyper-V
Experience with Fortinet solutions is a plus
Willingness to expand your technical skill set outside of core technology strengths
Associates degree in Information Technology field or 3-5 years' work experience in the technology field.

Set up and document monitoring tools during deployments as part of the solution delivery process.
Document backup and recovery procedures as part of project deliverables.

This listing is sourced directly from Blueally Technology Solutions, Llc's careers page and normalized into a canonical job model.