Kslaw
Business Change Analyst
Atlanta, Georgia · Full-time
Sponsorship not specifiedDetected 30 days ago
Product ManagementProject ManagementLeadershipCommunication
About the role
- King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services.
- We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape.
- The Business Change Analyst serves as a key member of the Practice Enablement team, operating at the intersection of business analysis, change management, and technology communications.
Responsibilities
- Partner closely with project teams and Product Owners to ensure technology introductions are planned and executed with a clear understanding of their impact on Firm personnel.
- Design and execute comprehensive change management plans that encompass stakeholder engagement, training, and communications strategies tailored to each initiative.
- Comply with project management methodologies and processes and leverage related tools in support of project team objectives.
- Mentor and share best practices with colleagues in support of the department's overall capability development.
- Leverage a common methodology to document user requirements and current business processes to inform technology solution design and delivery.
- Partner with Product Owners to ensure that user needs and feedback are clearly represented in product decisions and enhancement prioritization.
- Maintain ongoing engagement with user communities across the Firm to surface issues, communicate project progress, and incorporate feedback into solution design.
- Develop and implement change management plans that address awareness, understanding, adoption, and reinforcement across stakeholder groups.
- Design and facilitate engagement activities including focus groups, surveys, pilot programs, and feedback sessions to support adoption and continuous improvement.
- Partner with Project Managers to ensure change management activities are integrated into project plans and timelines from initiation through post-launch.
Requirements
- Bachelor's degree or equivalent professional work experience required.
- relevant experience in the discipline will be considered in lieu of formal certification.
- Experience drafting professional communications for broad organizational audiences.
- Must possess strong relationship management and listening skills, with the ability to communicate effectively at all levels of the organization.
- Must be well organized, attentive to detail, and willing to take ownership of client requests and team success.
- Demonstrated experience in change management work, including the design and execution of change management plans for technology or business transformation initiatives, is strongly preferred.
- Prosci certification or equivalent change management credential desired
- Strong written communication skills are essential
- writing samples will be required as part of the application process.
- Familiarity with legal software, productivity tools, document management platforms, or other enterprise technology solutions preferred.
- Proactive, flexible, and forward thinking, with a natural curiosity about emerging technologies and their application in a professional services environment.
- Excels at working across teams to support the implementation of new products or the resolution of issues with existing ones.
Nice to have
- Minimum of five (5) years of experience in a role combining business analysis, change management, organizational communications, or a related discipline
- experience in a legal or professional services environment is strongly preferred and will be weighted heavily in the selection process.
Compensation
- The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance.
Benefits
- Communications & Learning
- Ensure that technology communications and learning programs are consistent with and complementary to broader Professional Development and HR learning initiatives.
This listing is sourced directly from Kslaw's careers page and normalized into a canonical job model.