Washington State University
Psychology Clinic Office Coordinator
Pullman, WA · Full-time
No sponsorship$28k-$357kDetected 58 days ago
ComplianceHRISCustomer SupportHIPAAResearchAccounts Payable
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odds of building a lasting career here
88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70
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Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 6 green-card filings in this occupation, 100% were for a worker who already held the job.
States it is exempt from the H-1B cap
In 6 Department of Labor filings, this employer states it is an institution of higher education — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.
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About the role
- Washington State University's College of Arts & Sciences Psychology Department is now accepting applications for a Psychology Clinic Office Coordinator.
- The successful candidate will begin as either a Program Specialist 2 or Program Specialist 3, depending on finalist level of experience and duties formally assigned.
- As the Psychology Clinic Office Coordinator, you will be the primary point of contact for students, supervisors, and clients.
Responsibilities
- Facilitate HIPAA training and guidance to clinic staff and support ongoing compliance initiatives.
- Maintain the clinic website, manage till cash and office supplies purchasing, and work with facilities and IT services when needed.
- Counsel clients regarding financial responsibilities, billing practices and manage the online payment system (Touchnet)
- Process client billing transactions and maintain accurate financial records.
- Maintain client files for completeness and compliance with clinic policies, HIPAA regulations, and requirements.
Requirements
- Additional Required Qualifications for All Candidates:
- Experience with invoice billing and accounts receivable
- Experience with confidential records
- Application Instructions: Applicants must upload the following required documents to their online application.
- Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
- Required Qualifications Program Specialist 2:
- Required Qualifications for Program Specialist 3:
Nice to have
- Experience with Titanium Electronic Billing System
- Experience with understanding contracts
- Experience working with or training graduate students/psychology interns
- Experience in a University setting
- for All Candidates:
Skills
- Act as the primary liaison for clinic contracts and partnerships with internal and external agencies.
- Field incoming phone calls, schedule appointments, greet clients, and provide information regarding clinic services and procedures.
- Conduct monthly and annual audits of client accounts to ensure billing accuracy and account reconciliation.
- Run annual reports for Security Risk Assessment, Accounts Receivable reports, PCI assessments, Service Center applications, and cost review.
- Facilitate student and staff onboarding, training, and system access.
Compensation
- Conduct monthly and annual audits of client accounts to ensure billing accuracy and account reconciliation.
Benefits
- WSU offers a comprehensive benefits package which includes paid sick and vacation leave
- medical, dental, life and disability insurance package for employees and dependents
- deferred compensation, optional supplemental retirement accounts
- and employee tuition waiver.
- For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.
- Bachelor's degree or equivalent education/experience.
- Experience providing customer service in a medical/counseling/clinical psychology clinic setting, or equivalent experience
- Experience and working knowledge with the Health Insurance Portability and Accountability Act (HIPAA);
Visa & Work Authorization
- Not eligible for work visa sponsorship
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This listing is sourced directly from Washington State University's careers page and normalized into a canonical job model.