Sectigo

Sectigo

Site Reliability Engineer

Ottawa, ON, Canada · Full-time

Sponsorship not specifiedDetected 55 days ago
BashGitDockerKubernetesTerraformAnsibleCI/CDJenkinsLinuxPrometheusGrafanaSite Reliability EngineeringIncident ResponseNetwork MonitoringLeadershipCommunication

About the role

  • Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world's largest brands simplify how digital trust is managed and scaled.
  • Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust.
  • This is a full-time position, working in a hybrid model, and reporting to our Ottawa office at least 3-4 days a week.

Responsibilities

  • Instantiate and maintain production infrastructure using Infrastructure as Code and Configuration Management tools.
  • Build and maintain proper monitoring of our services by utilizing centralized logging and time series databases.
  • Work with engineering and information security teams to enhance, document, establish processes and generally improve the operability and security of our services.
  • How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness.
  • The Site Reliability Engineer designs and implements solutions to reduce toil and ensure reliability of our critical services at Sectigo.

Requirements

  • Experience with incident management, troubleshooting, and root cause analysis.
  • Demonstrable experience with the entire life cycle of software, starting with Systems Architecture, Systems Design, Implementation, Maintenance, and Operation.
  • Participation in team on-call rotation is required.

Nice to have

  • Bachelor's degree in information systems, computer science, technology, or a related field is strongly preferred.
  • In lieu of degree, 2+ years of relevant and/or equivalent experience is acceptable.
  • Minimum of 3+ years of software and/or operational experience in building and maintaining internet-facing production environments is required.
  • Strong experience with Linux/Unix systems administration.
  • Knowledge of source control tools (Git preferred).
  • Experience with Configuration Management and Infrastructure as Code tools (Ansible, Puppet, Terraform preferred).
  • Good understanding of container technology ( Docker, Kubernetes preferred ).
  • Experience with monitoring tools (Prometheus, Grafana, Nagios, or similar.) and alerting systems.

Benefits

  • The target compensation package for this role is between CAD $80,000 and CAD $100,000, subject to internal equity and years of experience.

Company info

  • Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500.
  • If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you.
  • We are looking for a talented Site Reliability Engineer to join our growing global team at Sectigo.
  • We are committed to using AI responsibly and transparently, ensuring fairness, accuracy, and human oversight at every stage.
  • Global team.
  • At Sectigo, we believe doing good is good business.
  • Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally.
  • We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work - and our team members - reflect the positive outcomes we deliver to our customers every day.
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This listing is sourced directly from Sectigo's careers page and normalized into a canonical job model.