Cleveland Clinic
Patient Service Specialist
Florida Weston Hospital
Sponsorship not specifiedDetected 39 days ago
Customer SupportPatient CareResearchCommunicationOrganizational Skills
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odds of building a lasting career here
88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round100
Entry-level history60
PERM / green-card track50
Fits your clock70
Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
States it is exempt from the H-1B cap
In 1 Department of Labor filing, this employer states it is a nonprofit affiliated with an institution of higher education, or a nonprofit or governmental research organization — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
- That's the power of the Cleveland Clinic Health System team, and The Power of Every One.
- The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
Responsibilities
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Support front-end technology utilization to promote understanding and comfort levels in use by caregivers and providers.
- Enter and maintain confidential patient information.
- We all have the power to help, heal and change lives - beginning with our own.
- Our physicians have expertise in more than 55 specialties and work as a team to deliver patient-centered, compassionate care.
- Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
- This specific PSS will support Emergency Department Admitting and Registration, allowing you to see the patient experience from start to finish.
Requirements
- Ability to lift and transport up to 25 pounds.
- Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.
- Availability to work Monday-Friday and rotating weekends and holidays, with a priority on Sundays, will be required.
Nice to have
- for the ideal future caregiver include:
Compensation
- You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Benefits
- At Cleveland Clinic Health System, we believe in a better future for healthcare.
- Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
- Participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.
- Knowledge of medical terminology Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Medical office system experience
Company info
- Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.
- Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation.
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This listing is sourced directly from Cleveland Clinic's careers page and normalized into a canonical job model.