SalesJack
Founding Customer Success Manager
Chicago
Sponsorship not specifiedDetected 80 days ago
Customer SuccessLeadership
About the role
- SalesJack is the leading sales platform for independent businesses in the construction supply industry. Our customers are the backbone of the industry, driven by blue-collar, entrepreneurial teams who have been underserved by technology for too long. With SalesJack, these companies finally have the tools to compete head-to-head with larger rivals.
- Our founding team brings a wealth of experience from Uber and the construction industry, giving us a unique perspective on the challenges our customers face and how to solve them. We're committed to sustainable growth, building a long-term business that can have a lasting impact on this massive and vital industry.
Responsibilities
- Collaborate directly with founders to build out our customer success program:
- Lead onboarding sessions for new accounts (sales managers, reps, admins)
- Build playbooks, short videos, and help-center resources.
- Proven ability to drive retention, adoption, and long-term customer success.
- Immediate Impact: Work closely with our clients to get the most from our platform. Collaborate with our product team to bring customer ideas to life.
- Sustainable Growth: Join an experienced team focused on building a company with strong fundamentals and enduring value.
- Collaborate with our product team to bring customer ideas to life.
Requirements
- Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations.
- Experience or interest in the construction industry.
- Experience using and/or implementing CRMs
Skills
- About SalesJack
- SalesJack is the leading sales platform for independent businesses in the construction supply industry.
- With SalesJack, these companies finally have the tools to compete head-to-head with larger rivals.
Benefits
- Meaningful early-stage equity and a clear path to leadership as we scale.
Company info
- Join an experienced team focused on building a company with strong fundamentals and enduring value.
Apply directly at SalesJack →Create a free account for alerts like thisView SalesJack immigration profile
This listing is sourced directly from SalesJack's careers page and normalized into a canonical job model.