Realtor.com Careers

Realtor.com Careers

Sr. AI Platform Engineer

Austin, Texas, United States · Senior

Sponsorship not specifiedDetected 2 days ago
TypeScriptPythonGoAWSPlatform EngineeringLLMsCybersecurityNetwork SecurityCustomer SupportLeadershipCommunication

About the role

  • 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home.
  • Define the standards and guardrails for how AI systems are built, governed, deployed, monitored, rolled back, and shut down when needed. - Strengthen AWS infrastructure.
  • How We Work We balance creativity and innovation on a foundation of in-person collaboration.

Responsibilities

  • Design & Implement Agentic Architecture: Build the core software platform, APIs, and SDKs that enable agentic use cases, focusing on orchestration, memory layers, and state management.
  • Own Day-to-Day Platform Operations: Manage the operational lifecycles for Portkey, Claude, Gemini, Devin, and Glean, including provisioning, deprovisioning, access requests, license hygiene, and technical support workflows.
  • Standardize AI Protocols & Connectors: Implement and extend emerging industry protocols and standards, including Model Context Protocol (MCP), Agent-to-Agent (A2A) communication, and Agentic Resource Definition (ARD).
  • Enforce Platform Governance via Code: Implement identity lifecycle management, SSO, role-based access control (RBAC), least privilege, and connector approvals directly into the platform fabric as code (Policy-as-Code).
  • Lead Maintenance & Runbook Engineering: Lead platform maintenance activities including configuration updates, version management, vendor coordination, and renewal support. Create and maintain robust runbooks, support guides, and handoff documentation.
  • Serve as an Operational Escalation Point: Partner closely with Security, IT, Legal, and business teams to resolve user issues and operational blockers, aligning tooling with acceptable use policies and data handling rules.
  • Build the AI platform.
  • Help create a greenfield AI platform and the lifecycle around it so teams can use AI in a safe and consistent way.
  • Drive Architectural Alignment via Technical Reviews: Facilitate collaborative design reviews to define and socialize AI architectural standards across the organization.
  • Lead Cross-Departmental Technical Partnerships: Act as a central technical stakeholder, proactively partnering with engineering departments to validate requirements, unify solution architectures, and ensure platform standards align with real-world engineering needs, effectively reducing fragmentation and "Shadow AI."

Requirements

  • Bring strong experience with Bedrock, IAM, security, network security, private connectivity, egress controls, and policy-based access to services and tools.
  • Proficiency in modern backend languages (Python, Go, TypeScript) and technical integrations alongside observability, monitoring, incident alerting, and service reliability practices.
  • The ability to translate technical constraints into practical guidance for both technical and non-technical users, helping teams adopt new tools safely and sustainably.
  • Identity & Governance Expertise: Strong understanding of SSO, RBAC, least privilege, identity lifecycle management, secure data handling, and secure connector governance in an enterprise environment.

Benefits

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Tuition Reimbursement program for degreed and non-degreed programs
  • Student Debt Retirement Savings Match program

Company info

  • Enable safe AI adoption for all employees while systematically reducing stack fragmentation, vendor sprawl, and uncontrolled spend.
  • For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
  • We are looking for a rigorous practitioner who advocates for software engineering excellence across the full Product Development Life Cycle (PDLC).
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This listing is sourced directly from Realtor.com Careers's careers page and normalized into a canonical job model.