Aurelian

Aurelian

Founding Product Manager

Seattle · Full-time

Sponsorship not specified$60k-$80kDetected 36 days ago
Product ManagementCommunication

About the role

  • AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention.
  • By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
  • When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA.

Responsibilities

  • You will own a product area, not a single feature.
  • Nothing is beyond your scope to drive a product to completion.
  • Aurelian builds state of the art, multimodal conversational AI systems that help save lives.
  • This is a high-ownership role: you won't be handed a tidy roadmap-you'll define and own a product area end-to-end, partner tightly with the founders and work with customers to turn operational pain into shipped product.

Requirements

  • You are excited to work hard and move fast.
  • Strong Opinions, Loosely Held: You are strongly opinionated but are comfortable quickly shifting and adapting based on new information when presented with it.

Skills

  • The call-taker never starts from scratch.
  • The average emergency communications center is 30% understaffed nationwide.
  • Meanwhile, 60-80% of the calls coming in aren't even emergencies at all.

Compensation

  • $60k-$80k

Benefits

  • Comprehensive Medical, Dental, Vision & Life insurance
  • Equipment stipend
  • Start-up Equity

Company info

  • AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
  • Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates https://www.nea.com/blog/aurelian-ai-agents-powering-the-911-call-centers-of-the-future and Y Combinator https://www.ycombinator.com/companies/aurelian.
  • Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
  • We work directly with 9-1-1 call centers to modernize emergency response workflows - where reliability, speed, and usability aren't "nice-to-haves," they're mission-critical.
  • We're hiring our first Product Manager.
  • You genuinely like talking to customers constantly and turning those conversations into decisions and shipped product.
  • You will help define the roadmap, not execute an existing one - you will talk with customers, founders, and engineers daily to figure out what to build next and do whatever it takes to serve their needs.
  • Customer Obsession: You genuinely like talking to customers constantly and turning those conversations into decisions and shipped product.
  • To learn more about what it's like to work at Aurelian, visit our About Us https://www.aurelian.com/about page and follow us on LinkedIn https://www.linkedin.com/company/aureliansystem to stay up to date!
Apply directly at Aurelian →Create a free account for alerts like thisView Aurelian immigration profile

This listing is sourced directly from Aurelian's careers page and normalized into a canonical job model.