Northern Trust
Design Strategy & Research Lead
Chicago, IL
No sponsorship$137k-$234kDetected 74 days ago
A/B TestingProduct ManagementProduct StrategyResearchLeadershipCommunicationProblem SolvingCritical Thinking
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odds of building a lasting career here
58Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role78
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity.
- Team composition varies based on the challenge and may require research-heavy, strategy-heavy, facilitation-heavy, or delivery-readiness leadership.
- Salary Range: $137,400 - 233,600 USD Salary range is a good faith estimate of base pay.
Responsibilities
- Lead Design Strategy and Research engagements from intake through problem framing, discovery, synthesis, recommendations, delivery readiness, handoff, and organizational adoption.
- Serve as a senior human-centered design practitioner who can flex across research, strategy, facilitation, service design, product discovery, and transformation leadership responsibilities based on project needs.
- Lead or guide qualitative and mixed-method research across discovery, evaluation, strategy, innovation, stakeholder understanding, and service/system mapping efforts.
- Facilitate synthesis, sense-making, executive reviews, co-creation sessions, decision workshops, and stakeholder alignment activities that build shared understanding and drive action.
- Develop experience concepts, service models, journey maps, service blueprints, ecosystem maps, experience principles, prioritization frameworks, and decision narratives that shape future-state experiences.
- Build trusted relationships with senior leaders while maintaining momentum, accountability, and clarity across complex engagements.
- Develop executive-ready readouts, strategic narratives, recommendations, decision frameworks, and artifacts that influence priorities, investments, and transformation outcomes.
- Capture reusable methods, assets, playbooks, templates, and organizational knowledge that strengthen Experience Design & Research (EDR) and support the Transformation Office.
Requirements
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Compensation
- $137,400 - 233,600 USD
- Salary range is a good faith estimate of base pay.
Benefits
- Translate ambiguous business questions into focused learning agendas, opportunity frames, research plans, workshop designs, service design activities, and executive-ready recommendations.
Company info
- Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture.
Equal opportunity
- Reasonable Accommodation
- If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
Visa & Work Authorization
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
- Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
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This listing is sourced directly from Northern Trust's careers page and normalized into a canonical job model.