Blink Health

Blink Health

Sr. Lead, People Operations & Automation

New York, NY; Seattle, WA · Senior

Sponsorship not specifiedDetected 8 days ago
LLMsProject ManagementAgileJiraConfluenceSupply ChainHRISCommunication

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

7 transfer filings in the last year, covering 7 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Blink Health is scaling fast and People Operations needs to scale with it.
  • This person will serve as the architectural brain behind how People Ops is built, automated, and scaled across our US and India operations.
  • We are looking for a senior person who operates as a staff-level contributor with broad organizational impact.

Responsibilities

  • Operational Design & Infrastructure Build
  • Design and document end-to-end operational frameworks, SOPs, and process maps that reflect how People Ops should function at scale.
  • Partner with the Global People Ops Sr Manager to translate the People Ops operating philosophy (Infrastructure → Frameworks → Guidelines) into concrete, executable build plans.
  • Build and maintain a prioritized roadmap of operational improvements, balancing quick wins with longer-term infrastructure investments.
  • Identify and scope automation opportunities across the People Ops function - from routine data entry and document routing to complex, multi-step workflows - and build the business case for each.
  • Develop and document Business Requirements Documents (BRDs) that clearly articulate process inputs, outputs, system dependencies, and automation logic for engineering handoff.
  • Partner with Blink's engineering team to design and deploy AI-enabled solutions, including intelligent agents, automated triggers, and system integrations - with Workday as the system of record.
  • Drive the build-out of an AI program manager agent capable of consolidating payroll inputs, managing timesheet workflows, and routing documentation - in partnership with the engineering team.
  • Our business model not only helps people, but drives economics that allow us to build a generational company.

Requirements

  • 7+ years of experience in People Operations, HR technology, or a related operational function - with demonstrated ownership of process design and systems implementation.
  • Proven experience designing and implementing operational infrastructure at scale - including SOPs, workflow documentation, and cross-functional process maps.
  • Experience with AI and automation tools applied to HR or operational use cases - including familiarity with LLM-based tools (Claude, ChatGPT) and workflow automation platforms.
  • Comfort working in JIRA, Confluence, and Slack as operational and project management tools.
  • Clear, compelling communicator - you can explain a complex process redesign to an engineer and a business rationale to an executive on the same day.
  • Familiarity with agile project management delivery frameworks
  • They bring deep operational expertise, strong project management discipline, and the ability to influence across cross-functional teams.
  • Required
  • Hands-on experience writing Business Requirements Documents (BRDs) and translating HR process requirements into technical specifications for engineering or vendor teams.
  • Strong working knowledge of Workday - including configuration, workflow design, and integration principles.
  • Exceptional project management skills - you run structured workstreams, manage competing priorities, and keep cross-functional teams aligned and on track.
  • Strong analytical and systems thinking - you see the whole process, not just the task in front of you, and you design for what comes next.
  • Preferred
  • Background in HR technology implementation or HRIS administration, particularly Workday.

Nice to have

  • Experience in a high-growth technology company managing HR operations across multiple geographies (US and India experience strongly preferred).

Benefits

  • At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
  • We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
  • We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
  • Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.

Company info

  • We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
  • It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

Equal opportunity

  • We are an equal opportunity employer and value diversity of all kinds.
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