Thrive Global

Senior UX Researcher & Strategist

Atlanta GA · Senior

Sponsorship not specifiedDetected 149 days ago

FigmaUX ResearchBrand StrategyBusiness DevelopmentFDA RegulatoryMedical DevicesResearchLeadershipCommunicationCollaborationPublic Speaking

About the role

If you're insatiably curious and ready to give your career all you've got by stepping beyond the title on your business card, we'd love to chat. (2) You'll Help Solve the Right Problems.
Our clients come to us because they have a problem.
And boy, do we love a challenge, so we attack each and every one with incredible rigor, discipline, and a quality-or-die attitude.

Responsibilities

Plan, lead, and manage end-to-end UX research programs-from defining research questions and selecting methods to executing fieldwork, synthesizing findings, and delivering strategic recommendations.
Design and conduct qualitative research, including user interviews, contextual inquiry, ethnographic observation, diary studies, think-aloud usability sessions, and participatory co-design workshops-matching method to question with precision.
Develop and execute usability evaluation plans, including formative and summative testing, heuristic analysis, cognitive walkthroughs, and task analysis to assess and improve product experiences across complex workflows.
Translate raw behavioral data and user insight into UX strategy artifacts: experience principles, design criteria, UX frameworks, mental model diagrams, journey maps, and service blueprints that directly inform design direction.
Conduct competitive UX analyses and benchmark studies that evaluate the interaction patterns, design conventions, and experience standards shaping a client's category.
Facilitate structured co-design and ideation workshops with client teams, end users, and cross-functional stakeholders to generate, pressure-test, and refine concepts grounded in user insight.
Deliver polished research reports, strategy briefs, and executive-level presentations that communicate complex insights with clarity, confidence, and visual impact.
Serve as the UX research and strategy lead on client engagements-managing timelines, client expectations, and deliverables with senior professionalism.
Build and maintain a strong network within the UX research, design, and innovation communities
Build and maintain a strong network within the UX research, design, and innovation communities; contribute to THRIVE's growing body of thought leadership through writing, speaking, and publishing.

Nice to have

Have 8+ years of experience in UX research or experience strategy-with a portfolio that demonstrates the full arc from research insight to strategic design direction.
Consulting background strongly preferred.
Hold a degree in Interaction Design, Human-Computer Interaction (HCI), Design Research, Cognitive Psychology, or a closely related field.
A graduate degree is a plus.
Direct experience with FDA submissions is a significant plus.

Benefits

Lead UX research for regulated product development environments, including human factors engineering studies aligned with FDA guidance (IEC 62366, HE75) for medical device and healthcare technology clients.

Company info

We are a people-centered design and innovation firm partnering with ambitious brands to create meaningful experiences that win hearts and shape the future.
Every organization talks about development and evolving your career, but here, it's part of the job description.

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