Signet Jewelers
Design & Service Center Manager - Signet Jewelers - Hamilton Place
Design and Service Center - Hamilton Place - Chattanooga, TN
Sponsorship not specifiedDetected 1 day ago
ExpressRESTRecruitingHRHRISCustomer SupportCAMLeadershipCommunicationMentoring
About the role
- Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager you're an expert of all of them.
- In the DSC's fast-paced, dynamic environment you exhibit composure as you learn from each new challenge.
- The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans.
Responsibilities
- Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities
- Recruit Design & Service Center Team Members utilizing the Talent Acquisition Guide
- Oversees daily operations of the Design & Service Center
- Maintains control of supply orders and keeps the right level of inventory on hand
- Maintains an oversight of receiving and shipping
- Communicate concerns with store partners to the district manager
- Create weekly Team Member schedules and publish them in a timely manner
Requirements
- Ability to effectively trains others
- Experience with performance and driving metrics
- Ability to adapt to challenges while remaining calm in a constantly challenging and ever-changing environment
- Previous experience with coaching others
- Must be a solid team player
- Must have the minimum skill set of a Level B Jeweler
- Ensure all information required for custom jobs is completed before sending to CAD
- Proven ability to drive amazing customer service
- Ability to drive performance with a team
- Effective communication skills
- Managing multiple tasks
- Leadership capabilities
Nice to have
- Minimum of High School Diploma or GED preferred
- Minimum skill set of Level B Jeweler
- Associates or Bachelor degree in related field preferred but not required
- Computer Aided Design (CAD) skills preferred but not required
- Computer Aided Manufacturing (CAM) skills preferred but not required
- Previous management experience
- GIA Gemology training
- Previous management experience preferred
Skills
- Enter your entire job history, education, skills and internal projects.
- To add your Military Service and tenure, select "Personal" and click "Edit."
- Don't forget, w e have many opportunities available on our other career site pages.
- Click here to link to our careers page!
Company info
- Ensures that all customers have a wonderful repair journey with Signet by providing work with great quality when promised.
- Do same day Jared jobs to meet customers' expectations
Equal opportunity
- Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.
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This listing is sourced directly from Signet Jewelers's careers page and normalized into a canonical job model.