Signet Jewelers

Signet Jewelers

Design & Service Center Manager - Signet Jewelers - Hamilton Place

Design and Service Center - Hamilton Place - Chattanooga, TN

Sponsorship not specifiedDetected 1 day ago
ExpressRESTRecruitingHRHRISCustomer SupportCAMLeadershipCommunicationMentoring

About the role

  • Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager you're an expert of all of them.
  • In the DSC's fast-paced, dynamic environment you exhibit composure as you learn from each new challenge.
  • The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans.

Responsibilities

  • Do bi-weekly outreach to your store partners/managers to discuss wins and areas of opportunities
  • Recruit Design & Service Center Team Members utilizing the Talent Acquisition Guide
  • Oversees daily operations of the Design & Service Center
  • Maintains control of supply orders and keeps the right level of inventory on hand
  • Maintains an oversight of receiving and shipping
  • Communicate concerns with store partners to the district manager
  • Create weekly Team Member schedules and publish them in a timely manner

Requirements

  • Ability to effectively trains others
  • Experience with performance and driving metrics
  • Ability to adapt to challenges while remaining calm in a constantly challenging and ever-changing environment
  • Previous experience with coaching others
  • Must be a solid team player
  • Must have the minimum skill set of a Level B Jeweler
  • Ensure all information required for custom jobs is completed before sending to CAD
  • Proven ability to drive amazing customer service
  • Ability to drive performance with a team
  • Effective communication skills
  • Managing multiple tasks
  • Leadership capabilities

Nice to have

  • Minimum of High School Diploma or GED preferred
  • Minimum skill set of Level B Jeweler
  • Associates or Bachelor degree in related field preferred but not required
  • Computer Aided Design (CAD) skills preferred but not required
  • Computer Aided Manufacturing (CAM) skills preferred but not required
  • Previous management experience
  • GIA Gemology training
  • Previous management experience preferred

Skills

  • Enter your entire job history, education, skills and internal projects.
  • To add your Military Service and tenure, select "Personal" and click "Edit."
  • Don't forget, w e have many opportunities available on our other career site pages.
  • Click here to link to our careers page!

Company info

  • Ensures that all customers have a wonderful repair journey with Signet by providing work with great quality when promised.
  • Do same day Jared jobs to meet customers' expectations

Equal opportunity

  • Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.

This listing is sourced directly from Signet Jewelers's careers page and normalized into a canonical job model.