AlertMedia

AlertMedia

AI & Automation Lead, Customer Operations

Austin, TX HQ

Sponsorship not specifiedDetected 19 hours ago
LLMsProject ManagementProcess ImprovementCustomer SuccessCommunication

About the role

  • 2+ years of professional experience in a technical, operations, or strategy role
  • Demonstrated ability to take ideas from concept to execution with minimal oversight
  • Strong project management skills with a track record of delivering complex initiatives

Requirements

  • You have the technical fluency to bring ideas to life and the interpersonal savvy to move work forward across teams without needing a formal playbook to get started.

Nice to have

  • Experience in customer success or implementation is preferred
  • Engineering, computer science, or coding background preferred

Skills

  • We're humans not robots
  • We work better together
  • Simplicity is our strength
  • Our reputation is priceless
  • Hard work pays off
  • Evaluate existing internal tools and systems to unlock underutilized capabilities and propose new, high-impact use cases

Benefits

  • Proven ability to "dream it and do it"-balancing vision with practical execution

This listing is sourced directly from AlertMedia's careers page and normalized into a canonical job model.