Terrabis

Terrabis

Shift Lead - Overnight Drive Through

O'Fallon, MO

Sponsorship not specifiedDetected 37 days ago
ComplianceCustomer SupportLeadershipMentoring

About the role

  • They embody our "customer first" approach, ensuring high levels of patient satisfaction through efficient, accurate, and exceptional service in a fast-paced overnight environment.

Responsibilities

  • Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
  • Always maintain proper cash handling procedures.
  • Perform other duties or projects, as assigned by managers.

Requirements

  • Must be 21 years or older.
  • 1+ year of customer service experience
  • preference for candidates with specialty, customer-facing retail experience or cannabis-related experience in a customer setting.
  • Previous experience with POS systems.
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
  • Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
  • Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
  • Ensure your uniform is clean and that you are prepared for your scheduled shift.
  • High school diploma, or equivalent.
  • Consistent demonstration of excellent customer service skills.
  • Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
  • Remain compliant with all legal or company regulations for working in the Cannabis industy.
  • This is a dedicated overnight position focused solely on Drive-Through Services and requires availability for late nights, weekends, and holidays.

Nice to have

  • Previous training/leadership experience a plus.
  • Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies - previous knowledge preferred.

Compensation

  • This is a job posting for future opportunities at Terrabis.
  • While we may not have an immediate opening at this time, we are always looking to connect with talented leaders for this critical role.
  • By applying, you'll be considered for upcoming opportunities as they become available.
  • We encourage you to submit your application and join our talent network!

Benefits

  • Inform management and supervisors of any low-stock product or inventory issues.

Company info

  • Terrabis is a leading privately held cannabis company with a bold growth strategy. Operating in both wholesale and retail, we're at the forefront of the industry, setting new standards, and pushing boundaries. Join us in shaping the future of cannabis.
  • We are seeking an Overnight Drive Through Shift Lead to oversee and support our Drive-Through Services during late-night and early-morning hours. This position is dedicated exclusively to overnight drive through operations and requires availability for consistent overnight scheduling.
  • The Overnight Drive Through Shift Lead is responsible for assessing the needs of our patients at the drive-through window and educating/guiding them in selecting the appropriate cannabis products to meet their needs. They embody our "customer first" approach, ensuring high levels of patient satisfaction through efficient, accurate, and exceptional service in a fast-paced overnight environment.
  • Terrabis is a leading privately held cannabis company with a bold growth strategy.
  • Operating in both wholesale and retail, we're at the forefront of the industry, setting new standards, and pushing boundaries.
  • Join us in shaping the future of cannabis.
  • A successful Shift Lead will elevate company standards, achieve sales goals, provide knowledgeable product suggestions and guidance, and exceed patient expectations.
  • While we may not have an immediate opening at this time, we are always looking to connect with talented leaders for this critical role.
  • Ensure all customers are greeted as they arrive and wished farewell at their departure.
  • Ensure all customers always receive excellent customer service, in every interaction.

Equal opportunity

  • Terrabis is an Equal Opportunity Employer.
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This listing is sourced directly from Terrabis's careers page and normalized into a canonical job model.