brynmawr

brynmawr

Call Center Agent

Chesterbrook, Pennsylvania · Full-time

Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunication

About the role

  • The Call Center Agent is responsible for successfully managing large amounts of calls to and from patients.
  • The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
  • Schedule patient appointments and obtain accurate demographic information

Responsibilities

  • Provide patient-focused service utilizing exceptional interpersonal and rapport building skills

Requirements

  • Reliably commute or planning to relocate before starting work (Required)
  • High School or GED required
  • Ability to handle confidential and sensitive information.
  • Ability to communicate effectively on the telephone.
  • Ability to handle a "call center" environment: work quickly and multi-task.
  • Ability to exercise good judgment to handle calls appropriately.
  • Ability to commute/relocate:
  • Chesterbrook, PA 19087: Reliably commute or planning to relocate before starting work (Required)

Skills

  • Knowledge, Skills and Ability Requirements
  • Strong communication skills, both written and verbal.

Compensation

  • $18.00 - $19.00 per hour

Benefits

  • We offer generous benefits including - medical, dental, paid time off, 401K company match.
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Verify Medical Insurance in preparation for patient appointment

This listing is sourced directly from brynmawr's careers page and normalized into a canonical job model.