brynmawr
Call Center Agent
Chesterbrook, Pennsylvania · Full-time
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunication
About the role
- The Call Center Agent is responsible for successfully managing large amounts of calls to and from patients.
- The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
- Schedule patient appointments and obtain accurate demographic information
Responsibilities
- Provide patient-focused service utilizing exceptional interpersonal and rapport building skills
Requirements
- Reliably commute or planning to relocate before starting work (Required)
- High School or GED required
- Ability to handle confidential and sensitive information.
- Ability to communicate effectively on the telephone.
- Ability to handle a "call center" environment: work quickly and multi-task.
- Ability to exercise good judgment to handle calls appropriately.
- Ability to commute/relocate:
- Chesterbrook, PA 19087: Reliably commute or planning to relocate before starting work (Required)
Skills
- Knowledge, Skills and Ability Requirements
- Strong communication skills, both written and verbal.
Compensation
- $18.00 - $19.00 per hour
Benefits
- We offer generous benefits including - medical, dental, paid time off, 401K company match.
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
- Verify Medical Insurance in preparation for patient appointment
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This listing is sourced directly from brynmawr's careers page and normalized into a canonical job model.