HighLevel

HighLevel

Sr. Manager, Product Design

Remote(US) · Senior

Sponsorship not specified$196k-$250kDetected 16 days ago
A/B TestingDesign SystemsAccount ManagementPerformance ManagementCustomer SuccessLeadershipCollaborationMentoringAdaptability

About the role

  • EEO statement The company is an Equal Opportunity Employer.
  • As an employer subject to affirmative action regulations, we invite you to voluntarily provide demographic information.

Responsibilities

  • Manage, coach and develop approximately 8 product designers across US and India teams
  • Performance manage thoughtfully and directly when designers need additional support, sharper expectations or role calibration
  • Build a team culture that values speed, ownership, craft and customer impact
  • Raise the bar for design output across aesthetic quality, visual craft, interaction quality, product design thinking and customer-centered execution
  • Help create a step change in HighLevel's design practice by making quality standards sharper, more visible and more consistently applied
  • Core platform and mobile design leadership

Requirements

  • 9+ years of experience in product design, UX or related product experience disciplines, including 3+ years managing product designers
  • Proven experience managing designers across complex B2B SaaS, platform, mobile or multi-product environments
  • Comfort operating in fast-paced, ambiguous environments with high ownership expectations

Nice to have

  • Team leadership and management
  • Craft, aesthetic quality and product excellence
  • Cross-functional collaboration and business impact
  • Experience managing distributed teams and working across time zones
  • experience working closely with India-based teams is a strong plus

Skills

  • Work with modern AI-assisted production tools and workflows in a culture that values velocity, ownership and practical experimentation

Compensation

  • Competitive compensation, benefits and flexibility

Company info

  • HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
  • Our People
  • With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
  • Our Impact
  • Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support.
  • Behind those numbers are real people building independence, expanding opportunity and creating measurable impact.
  • We're proud to be a part of that.
  • HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale.
  • Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
  • To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale.
  • By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
  • Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily.
  • With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
  • With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.
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This listing is sourced directly from HighLevel's careers page and normalized into a canonical job model.