Thomson Reuters
Site Reliability Engineer
United States of America, Eagan, Minnesota · Mid
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About the role
- In this challenging role, you will be part of a team of Site Reliability Engineers.
- Responsibilities include ensuring application stability and performance, change review and oversight, on-going process and technical improvements, and escalated production incident response for several publishing products.
- You will be involved in on-boarding and ensuring operational readiness and ongoing supportability of new applications and components within the AWS Cloud architecture.
Responsibilities
- Partner with engineering teams on AWS projects that evolve stability and supportability of production and pre-production publishing application systems, infrastructure and environment.
- You will participate on a level-2 support rotation, acting as escalation for level-1 support.
- This position requires some flexibility in work schedule as support is need off hours.
- Implement nonfunctional requirements in prod and pre-prod to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting.
- Point of contact for developers and business partners for specific areas of focus.
- Implement standards and best practices where appropriate.
- Creates and maintains well-written documentation, such as deployment procedures and troubleshooting guides.
- You will also partner closely with the Application Service Request (ASR) team who provide around-the-clock level 1 incident response and deployment services for our production and pre-production environments.
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
Requirements
- A four-year degree in computer science or a related field, or equivalent work experience
- Experience with CI/CD technologies (AWS CodeBuild, AWS Code Pipeline, AWS CLI/SDK, Github Actions)
- Familiarity with CI/CD principles (Blue/Green, Versioning, Automated Testing, HA, DR)
- Familiarity with writing Cloudformation templates
- Experience using scripting and markup languages (JSON, YAML, Python, Bash, Go)
- Experience working with Git
- Experience with monitoring/logging tools (Datadog, ELK)
- Ability to communicate effectively with technical staff, management and business team members.
Nice to have
- 2+ years of operations or development related experience.
- Experience migrating existing on-premise applications to AWS Cloud architecture
- Experience with Linux or Windows environments
- Understanding of networking principles and database technologies
- Familiarity with publishing applications and architecture
- Data Center and/or software development experience
- Experience with web technologies and browser development (HTML, XML,.Net, REST)
- AWS Certifications
Compensation
- We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position.
Benefits
- In the United States, Thomson Reuters offers a comprehensive benefits package to our employees.
- Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.
- These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.
- We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
Company info
- Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
- We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
- Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
- We serve professionals across legal, tax, accounting, compliance, government, and media.
- Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
- Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
- At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
- Sound exciting?
- Join us and help shape the industries that move society forward.
- To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Visa & Work Authorization
- gnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law
This listing is sourced directly from Thomson Reuters's careers page and normalized into a canonical job model.