FourKites

FourKites

Services Consulting Specialist

Chicago, IL or Remote, USA

Sponsorship not specified$100k-$130kDetected 78 days ago
SalesBusiness DevelopmentSupply ChainHRISCustomer SuccessResearchLeadershipCommunicationCritical ThinkingPublic Speaking

About the role

  • This is a full-cycle role spanning both net new business development and expansion within our existing customer base.
  • To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays.

Responsibilities

  • Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites
  • Support Sales on RFP responses related to implementation and operations activities
  • Scoping & Commercial Support
  • Own the review and finalization of the Solution Scoping Document (SSD), which drives prospect and customer conversations to confirm final project scope
  • Design and facilitate cross-modal business process design sessions
  • build methodology that progressively transfers facilitation capability from SCS to Implementation Managers.
  • Build and maintain standard scoping questionnaires, and create RACI matrices covering roles and responsibilities from qualification through contract.
  • Design and facilitate cross-modal business process design sessions; build methodology that progressively transfers facilitation capability from SCS to Implementation Managers.
  • Support Sales, Customer Success, and Implementation teams with Fixed Fee service offerings - including estimated timelines, sample project plans, and hours estimates scoped to each prospect's requirements
  • Own all redline reviews and responses specific to the SOW

Requirements

  • 5+ years of experience in an Implementation or Services Sales support role preferably within a SaaS software organization
  • 7+ years of customer-facing experience, including a portion with enterprise-level clients, in the supply chain space
  • Experience assessing data readiness across multi-modal supply chain environments and diagnosing integration gaps prior to implementation
  • Ability to operate with agility in a fast-paced environment, managing and prioritizing multiple tasks simultaneously
  • Provide the legal team with all scope inputs required for Statement of Work (SOW) creation

Nice to have

  • Bachelor's or Master's degree in Business, Computer Science, or a related field
  • Excellent verbal and written communication skills, with the ability to engage both business and technical stakeholders
  • Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite
  • Superior presentation skills, including experience presenting to C-level executives
  • Proven track record of driving successful implementations with enterprise clients
  • Strong critical thinking skills with the ability to thrive in a fast-paced, agile environment
  • Ability to travel up to 40% as needed
  • We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Compensation

  • The expected annual base salary range for this role is $100,000 - $130,000.
  • Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs.
  • In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

Benefits

  • FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe.
  • Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
  • Benefits include:
  • Medical, Dental & Vision benefits starting on first day of employment
  • 401k Retirement savings with employer match
  • Bonus and incentive compensation as well as employee stock option program
  • Employer paid life insurance and short term disability insurance
  • Generous PTO, global recharge days, and volunteer days
  • Paid parental leave for all parents
  • Family planning and inclusive wellbeing resources
  • Technology reimbursement

Company info

  • Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites' delivery model
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This listing is sourced directly from FourKites's careers page and normalized into a canonical job model.