Marketech International Corporation USA
Sales/Operations Manager
Phoenix, AZ
Sponsorship not specifiedDetected 13 days ago
Project ManagementSalesforceCRMBusiness DevelopmentNegotiationForecastingBudgetingSAPOperations ManagementLogisticsProcess ImprovementProcurementERPHRCustomer SupportLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft OfficeNetSuite
About the role
- The Sales & Operations Manager is responsible for leading business development initiatives while overseeing daily operational activities to ensure organizational efficiency, customer satisfaction, and sustainable business growth.
- This position serves as a strategic leader, managing client relationships, sales performance, operational processes, and cross-functional teams within the semiconductor and high-tech manufacturing industry.
- The ideal candidate is a results-driven leader with experience in sales, operations, project coordination, and customer relationship management.
Responsibilities
- This individual will develop new business opportunities while ensuring operational excellence and successful project execution.
- Develop and execute strategic sales plans to achieve company revenue and growth objectives.
- Build and maintain strong relationships with existing and prospective clients.
- Collaborate with executive leadership to develop business growth strategies.
- Develop and improve operational procedures and workflows.
- Support recruiting, onboarding, training, and professional development initiatives.
- The role requires flexibility to support business needs and customer deadlines.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Engineering, Marketing, or a related field.
- Minimum of 5 years of experience in sales, operations management, business development, or project management.
- Experience working within semiconductor, manufacturing, construction, engineering, or other high-tech industries.
- Proven experience managing customer relationships and leading cross-functional teams.
- Proficiency with Microsoft Office Suite and CRM/ERP systems.
- Experience supporting semiconductor manufacturing or construction projects.
- Knowledge of SAP, Oracle, Microsoft Dynamics, NetSuite, Salesforce, or similar ERP/CRM platforms.
- Experience with contract negotiation and strategic account management.
- Knowledge, Skills & Abilities
- Required
- Strong financial acumen, including budgeting, forecasting, and cost management.
- Excellent leadership, communication, negotiation, and presentation skills.
- Preferred
- Project Management Professional (PMP) certification or equivalent leadership certification.
Nice to have
- Identify, pursue, and secure new business opportunities within the semiconductor, manufacturing, and high-tech industries.
- Conduct customer meetings, site visits, and business reviews.
- Negotiate pricing, service agreements, and contract terms.
- Monitor market trends, customer needs, and competitor activity to identify new opportunities.
- Oversee daily business operations to ensure efficiency, productivity, and customer satisfaction.
- Coordinate activities between Sales, Project Management, Engineering, Procurement, Finance, Human Resources, and Operations.
- Monitor operational performance, project schedules, budgets, and resource utilization.
- Ensure projects and customer deliverables are completed on schedule and within budget.
Compensation
- Competitive Salary with Performance Bonus Opportunities
Benefits
- Competitive Salary with Performance Bonus Opportunities
- Medical, Dental, and Vision Insurance
- Paid Time Off and Company Holidays
Company info
- Prepare proposals, quotations, contracts, and presentations for customers.
- This position is based in an office environment with regular interaction with customers, project teams, and leadership.
- Career Advancement Opportunities
- We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal opportunities for success.
Equal opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
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