Asustaff

Manager, Student Experiences

Campus: Tempe · Part-time

Sponsorship not specified$66k-$80kDetected 6 days ago

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About the role

Job Profile: Administrative Operations Manager 1 Job Family: Administrative Operations Time Type: Full time Max Pay - Depends on experience: $80,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.
As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering.
In no more than one page, please address the following: - Describe a time you led a multi-location or multi-team operation through a direct-report manager or coordinator, rather than running the operation yourself.

This role translates Student Experiences' winning aspiration - being the essential resource for students developing the creative and technical capabilities that support lifelong exploration and use of technology - into delivered programming, measurable student engagement, and sustained partnerships across ASU's campuses.
Supervise, train, and evaluate the Management Intern and student employee team; build hiring and training practices that develop the team toward outcomes-focused, coaching-based engagement rather than transactional device support.
Design and deliver a programming cadence - including student-facing hackathons and comparable events - that advances the Student Experiences winning aspiration.
Build and steward partnerships with EOSS units (Career and Professional Development Services, Orientation/Fall Welcome, and similar offices), converting one-time collaborations into standing, referral-generating partnerships.
Partner with ET Affairs and technology vendors to grow vendor investment in student-facing programming; negotiate and steward sponsor commitments.
Partner with EdPlus to design and activate a meaningful support strategy for Digital Immersion (online) students.
Collaborate across teams and actively participate in ET/ASU events and programs.

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field
Knowledge of vendor and industry partnership development, sponsorship negotiation, and long-term relationship stewardship.
Demonstrated ability to model empathy, compassion, and emotional intelligence.
Experience in a values-driven organization with a strong commitment to inclusion and belonging.
Applicants must be eligible to work in the United States.
Knowledge of higher education student services, technology support, or co-curricular programming environments.
Knowledge of outcomes-focused coaching or service-delivery models, as distinct from transactional technical support models.
Skill in developing and interpreting engagement and program measurement frameworks.
Skill in cross-campus or multi-site operational coordination.
Skill in effectively managing, training, and evaluating a student employee workforce.
Ability to cultivate a psychologically safe environment where all team members can thrive.

Leverage AI in routine tasks and contribute ideas for using AI to improve the unit's efficiency and overall performance.
Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.

$66,200.00 - $80,000.00; depending on experience
Assess Tech Hub and Creativity Commons operations across all ASU campuses; develop and implement policies, procedures, and program objectives aligned with Learning Experience's annual goals.
Develop and monitor a measurement framework - engagement rate, repeat visitation, EOSS referral volume, vendor investment growth - that evidences progress against annual goals.
Oversee staffing and operational budget for Tech Hub and Creativity Commons; authorize purchases and prepare periodic and annual financial reports and budget requests.

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University.
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff.
Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access.
This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves.

Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact.
Our work changes the world.
With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education.
Our professional development is built in!
ET encourages staff to seek additional certificates and degrees via ASU's top ranked programs with major tuition breaks.
Exposure to industry giants.
ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.
We are a values-driven organization.
We are staunch champions of learner success and put people first.

Knowledge of vendor and industry partnership development, sponsorship negotiation, and long-term relationship stewardship.

This listing is sourced directly from Asustaff's careers page and normalized into a canonical job model.