BioDigital

BioDigital

Strategic Account Director

New York, NY or Remote U.S · Director

Sponsorship not specified$130k-$140kDetected 578 days ago
Product ManagementCRMSalesAccount ManagementNegotiationForecastingCustomer SuccessMedical DevicesLeadershipCommunicationCollaborationProblem SolvingPublic Speaking

About the role

  • This role requires a strong background in SaaS and/or healthcare sales, excellent communication and collaboration skills, and a passion for making healthcare accessible to everyone.
  • Like Google Earth for the human body, our cutting-edge technology empowers patients, educators, and professionals worldwide with an engaging, visual way to learn about health and medicine.
  • Who you are Ideally, you'll have a proven track record in selling and managing cloud-based software solutions, particularly within healthcare, life sciences, or medical technology.

Responsibilities

  • Own and manage a book of our largest enterprise accounts with revenue growth, renewal and retention targets.
  • Manage account renewals and proactively identify opportunities to introduce additional products and services that align with customer objectives, driving increased value.
  • Develop and execute strategic account plans, identifying potential growth areas, key decision-makers, and strategic initiatives, focusing on upsell and product adoption (perhaps add something like: maximize revenue and customer value).
  • Proactively identify and understand evolving customer needs, challenges, and pain points, while building strong, trusted relationships with key stakeholders.
  • Use this insight to develop tailored solutions that address their specific objectives and help achieve their business goals.
  • Own the overall success of the account by leading cross-functional collaboration, bringing in specialists (e.g., Account Executive, Integration Engineer, Product Manager, Science Lead, and Training/Onboarding team) as needed.
  • Monitor customer satisfaction and track key account metrics, address concerns promptly, and ensure successful implementation and ongoing usage of solutions to maintain strong client relationships.
  • Build value-based relationships with key executive level decision makers by leveraging existing client relationships and building new ones.
  • Strategic thinker with demonstrated ability to create account management plans and build trusted relationships throughout strategic accounts.
  • Proven ability to collaborate effectively with cross-functional teams and senior leadership to achieve shared goals. Strong consultative selling skills with the ability to understand customer needs and tailor solutions accordingly.

Requirements

  • You enjoy collaboration with sales, product, content, and customer success teams to help clients realize the value of our platform.

Compensation

  • The hiring range for this position is $130,000- $140,000 base per year with the opportunity for variable compensation based on successful renewals and upsells.

Benefits

  • Our team is on a mission to make health and the human body understandable to all, and we're seeking a talented, customer-centric Strategic Account Director to help execute on our ambitious goals.
  • You are detail oriented, a creative problem solver, and have a personal connection to our mission of helping people better understand their health.
  • Experience working with B2B SaaS products and/or medical device or life sciences companies preferred.

Company info

  • BioDigital has built the first cloud-based solution for visualizing the human body in interactive 3D.
  • Who we are BioDigital has built the first cloud-based solution for visualizing the human body in interactive 3D.

Equal opportunity

  • Workplace BioDigital is committed to equal employment opportunity and to providing a work environment free of discrimination and harassment.
  • If you have a special need that requires accommodation, please let us know.
  • All hiring decisions are based on business need, job requirements and individual qualifications, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, parental status, disability, gender identity or Veteran status.

Visa & Work Authorization

  • ndividual qualifications, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, parental status, disability, gender identity or Veteran status
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This listing is sourced directly from BioDigital's careers page and normalized into a canonical job model.