Hopper
Senior Software Engineer - AI Fintech foundation
New York - Remote · Senior
Sponsorship not specifiedDetected 22 days ago
PythonScalaAlgorithmsSQLMachine LearningData EngineeringData ScienceMLOpsForecastingCommunicationDemand Planning
About the role
- Run champion-challenger tests on pricing and product construction levers to surface improvements and respond to shifting market conditions
- Deep understanding of ML algorithms and when to apply them in the context of pricing, demand forecasting, or similar commercial domains
Responsibilities
- You will work closely with the Data Science, Engineering, and Product teams to deliver pricing solutions that are reliable, scalable, and oriented toward commercial outcomes.
- Design and implement automated, reusable training pipelines to ensure consistent, scalable model delivery across the partner portfolio
- Build ETL pipelines with thoughtful feature engineering to guarantee clean, reliable inputs for pricing models
- Develop and deploy real-time ML pricing solutions to production, owning the full path from model to live environment
- Monitor production systems for latency, drift, and training-serving skew, optimising continuously to maintain model integrity
- Partner with data scientists, engineers, and product stakeholders to translate business needs into well-scoped technical solutions
Requirements
- Proficiency in Python, Scala, and SQL, applied to production ML systems rather than exploratory work
Nice to have
- 5+ years of experience in a similar role, ideally within production ML systems or large-scale pricing platforms
Skills
- Experience in data modelling, software architecture, and distributed data processing frameworks at scale
- Clear, collaborative communication skills that hold up across data science, engineering, and business stakeholder audiences
Compensation
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Please ask us about our very generous parental leave, much above industry standards!.
- As a Software Engineer on the Fintech Foundation team, you will design, build, and evolve the machine learning systems that power Hopper's pricing engine.
Company info
- reshaping how more than 100 million monthly active users experience travel.
- It owns the pricing engine that balances customer demand against financial risk across dozens of partners - including Capital One, Air Canada, and Spirit Airlines.
- As an ML engineer on this team, you will directly shape how Hopper prices ancillary products in real time and at scale.
- Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
- Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
- Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
- Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
- Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
- Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
- Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
- At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions).
- By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally.
- We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips.
- The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.
This listing is sourced directly from Hopper's careers page and normalized into a canonical job model.