Infopro Learning
Contract - Bilingual Translation Coordinator (English/Canadian French)
Markham, Ontario, Canada · Contract
Sponsorship not specifiedDetected 8 days ago
Product ManagementProject ManagementLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- This role bridges operations, quality, and strategy.
Responsibilities
- Coordinate and prioritize English ↔ Canadian French translation requests with the external translation partner, ensuring timely delivery and quality compliance Provide governance for all French translations, reviewing for accuracy, consistency, and adherence to brand guidelines Serve as liaison between the client's cross-functional internal teams (marketing, operations, compliance) and the external translation services provider Establish and enforce best practices and processes for translation requests, intake standards, version control, and approvals Manage demand and capacity by prioritizing requests based on project urgency and timelines; escalate capacity issues when they arise Develop and monitor quality metrics in collaboration with the translation partner's quality team to ensure compliance and continuous improvement Maintain translation memory to improve efficiency and consistency across projects Attend content meetings to capture and address French translation needs early in the product lifecycle Own the audit trail, ensuring all translation requests, approvals, and deliverables are properly documented
- This is a project management and coordination position where you'll be the central point of contact between internal teams and their external translation services partner.
- You'll own translation workflows, ensure quality standards are met, and help establish best practices across the organization.
- This isn't a translation role - it's about orchestrating the translation process, managing priorities, and building governance that works for everyone involved.
- You'll be the person ensuring that internal teams can get what they need, the translation partner delivers quality work, and customers receive materials they can trust.
Requirements
- What We're Looking For Bachelor's degree in Business, Communication, Linguistics, or related field (or equivalent professional experience)
Nice to have
- English ↔ Canadian French workflows are a strong plus.
Benefits
- ASAP About This Role We're hiring a Bilingual Translation Coordinator for a consumer health client based in Markham.
- Experience managing bilingual labelling (PLL) and Health Canada guidelines - strongly encouraged
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This listing is sourced directly from Infopro Learning's careers page and normalized into a canonical job model.