Neko Health
Global Head of Facilities
New York
Sponsorship not specifiedDetected 13 days ago
Stakeholder ManagementPatient CareLeadershipCommunication
About the role
- It's a team that thinks in 10x, not 10%.
- Role Purpose Neko Health operates physical spaces that are unlike anything else in healthcare.
- That standard does not happen by accident.
Responsibilities
- Define and own the global facilities strategy, setting consistent standards, operating procedures, and performance benchmarks across all markets
- Build scalable playbooks, tooling, and reporting frameworks that allow the function to grow efficiently as new clinics and offices are added across geographies
- Lead, mentor, and develop a team of regional Facilities Managers, providing clear direction and accountability across markets
- Own the global facilities budget, allocating resources to protect quality and safety while identifying where smart efficiency is possible without compromising the member experience.
Requirements
- A deep, personal commitment to physical environment quality: you have strong aesthetic sensibility and understand the operational disciplines that make excellent spaces sustainable, not just beautiful at opening.
- Experience with facilities management platforms, data reporting tools, and a genuine enthusiasm for using technology to raise operational performance.
- Experience in premium retail, luxury hospitality, or consumer brand environments where physical standards are a direct expression of brand equity.
Skills
- Comfortable with international travel to regional sites and markets as needed.
- Preferred Experience
- About titles at Neko
- Hiring Process
- Equal Opportunity & Inclusion Statement
- Neko Health is committed to inclusive hiring and member-first care.
Benefits
- Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk.
- Benchmark against best-in-class facilities and healthcare operations globally, continuously evolving the standard Neko holds itself to
- Ensure all facilities meet applicable regulatory, safety, and healthcare compliance requirements, with a unified risk and emergency preparedness framework
- Report on facilities health and strategic priorities to the COO and Operations Leadership Team on a regular basis
Company info
- make data-driven, preventative care accessible to more people, before symptoms appear.
- In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights.
- Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
- Neko Health operates physical spaces that are unlike anything else in healthcare.
- Role Purpose
- Our clinics are designed to the standard of a flagship retail experience: every surface, every material, every interaction is considered.
- Members notice.
- They come back.
- They tell others.
- It is the result of deliberate operational craft applied at every level of the physical environment.
- The Global Head of Facilities owns that craft at scale.
- You are responsible for the full spectrum of how Neko's spaces function and feel: hard and soft services, security, and health and safety across every market we operate in.
- You will set the global standard, lead a team of Regional Facilities Leaders, and build the systems that make exceptional spaces repeatable as we grow.
- This role reports directly to the COO.
- It is a company-level position with influence over how Neko shows up physically to every member we serve.
- What You'll Deliver in the First 6-12 Months
- Strategy & Standardisation
- Team Leadership & Regional Oversight
- Establish the operating rhythm - cadences, escalation paths, and governance - that keeps regional teams aligned and performing consistently
- Foster a high-performance culture that balances global standards with the autonomy regional managers need to execute locally
- Expansion & Operational Readiness
- Partner with Expansion, Operations, and Medical teams to develop a repeatable model for ongoing clinic maintenance, upkeep, and refresh cycles, ensuring every site continues to meet Neko's quality bar long after opening day
- Oversee global vendor relationships and strategic service agreements, ensuring quality, consistency, and strong commercial terms across markets
Apply directly at Neko Health →Create a free account for alerts like thisView Neko Health immigration profile
This listing is sourced directly from Neko Health's careers page and normalized into a canonical job model.