Telnyx
GTM Systems & Automation Lead (Remote)
United States
Sponsorship not specifiedDetected 1 day ago
LLMsAgentic AIProduct ManagementProduct StrategyHubSpotSalesforceCRMCustomer Success
About the role
- Historically, that meant administering 3rd party GTM tools used by humans: CRM, marketing automation, enrichment vendors, routing, campaign workflows, reporting, and vendor integrations.
- You will work across RevOps, Sales, Marketing, Customer Success, Finance, and Engineering to keep the GTM stack reliable and optimal while helping the team transition from vendor-heavy, manual workflows toward owned systems and AI-powered automation.
Responsibilities
- Lead cross-functional GTM systems programs from discovery through launch, adoption, and iteration
- Translate business workflows into clear technical requirements, system designs, milestones, owners, risks, and success metrics
- Partner with RevOps, Engineering, Data, Sales, Marketing, CS, and Finance to modernize the GTM operating layer
- Drive programs around CRM architecture, routing, enrichment, handoffs, lifecycle automation, attribution, service order workflows, reporting dependencies, and AI-agent readiness
- Create documentation that makes systems understandable: current state, target state, business rules, dependencies, failure modes, launch plans, and open decisions
- Manage vendor and tooling dependencies where they affect system architecture, reliability, cost, or roadmap decisions
- Ensure GTM systems work ships with clear ownership, support paths, monitoring, and downstream reporting impact understood
- Experience building AI-native systems where LLMs or agents are first-class users of the product, not just features layered on top of a human workflow
- Telnyx is an industry leader that's not just imagining the future of global connectivity-we're building it.
- We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
Requirements
- Experience leading cross-functional systems programs involving business stakeholders and engineering teams
- Experience debugging integrations, field sync issues, routing problems, campaign workflow failures, and broken handoffs
- Comfort working with APIs, webhooks, automation tools, data flows, and technical documentation
- Ability to operate independently and thrive in ambiguous, fast-moving environments
Skills
- CRM, marketing automation, enrichment vendors, routing, campaign workflows, reporting, and vendor integrations.
- That operating model is changing.
Benefits
- Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.
- Our collective vision is a world where borderless connectivity fuels limitless innovation.
Company info
- The RevOps team owns the systems layer, operations & automation that supports Telnyx's growth engine.
- By joining us, you can be part of laying the foundations for this interconnected future.
This listing is sourced directly from Telnyx's careers page and normalized into a canonical job model.