Radiosystemscorporation
Assistant Branch Manager
Indianapolis, IN-Invisible Fence Brand
Sponsorship not specified$20k-$80kDetected 30 days ago
SalesforceSalesCustomer SupportLeadershipCommunicationMentoringMicrosoft Office
About the role
- It's that commitment that keeps us going and growing.
- It is in the way of our ongoing Shelter to Forever Home Program.
- It is in the way we provide expert care to you and your pet from your neighborhood Invisible Fence ® Brand dealer.
Responsibilities
- Coach/train/manage employees to promote our standards of operations and philosophies.
- Document all coaching via written/email after verbal communication effectively.
- Perform a variety of administrative duties.
- Help team to consistently deliver top notch customer service which reflect positive customer engagement for high NPS scores.
- Lead by example and communicate clearly and effectively to your team.
- Perform employee reviews and assist with corrective action as needed.
- Maintain and service own car according to Vehicle Agreement.
- Manage tool and equipment inventories and evaluate equipment for replacement.
- Maintain stocking and inventory for vehicle and warehouse.
Requirements
- 5 Years of Management Experience in an outdoor retail environment or a leadership role with IFB.
- Strong Leadership Skills, Strong Customer Service Skills, Machine Maintenance, Able to work in a fast-paced environment and adapt to change.
- Proficient in Microsoft Office programs, Salesforce, skilled on cell phone & laptop.
- 3 - 5 Years of Management Experience in an outdoor retail environment or a leadership role with IFB.
- Accountabilities:
- Customer satisfaction
- Technician and trainer performance
- Hitting goals and staying in budgets
- Attendance
- Relationships:
- Reports to Operations Manager or Area Manager
Nice to have
- Associate degree or higher is preferred.
Compensation
- $20k-$80k
Benefits
- Promote/direct/perform continued education and training of staff.
- Make corrections / adjustments to serialized stock after inventory scans to ensure numbers stay correct.
Company info
- At Invisible Fence ® Brand we are every bit as passionate about the well-being of pets today as we were when our founder created the world's first dog fence.
- It is in the way we continue to pioneer powerful, industry-changing pet solutions,.
- Most of all, it is our commitment in the worry-free way you enjoy your pet's companionship.
- The way we look at it, nothing could be more revolutionary-or more wag-worthy-than that!
- When it comes to improving the lives of pets and their people, it's never a job.
- It's a labor of love.
- Communicate with Operations Manager or Area Manager to validate that field operation employees always provide effective and efficient service to our customers.
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