1X Technologies

Robot Operations Manager PM

San Carlos, CA

Sponsorship not specified$145k-$175kDetected 35 days ago

RoboticsProblem Solving

About the role

The Maintenance & Repair Operations team is responsible for keeping robotic systems operating reliably as we scale from prototype development into higher-volume deployment.
The team sits at the intersection of engineering, manufacturing, quality, and field operations - closing critical feedback loops between hardware performance and product improvement.
This group plays a direct role in improving robot reliability, operational readiness, and scalability across the entire lifecycle of our systems.

We're building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back.
NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people.
We're scaling, we're hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.

4-6+ years of experience in electromechanical repair, maintenance, sustaining engineering, or related technical operations environments
Proven experience leading technical teams in manufacturing, robotics, automotive, aerospace, or other high-reliability industries
Ability to operate effectively in ambiguous, rapidly evolving startup environments

Experience supporting robotics, autonomous systems, EV platforms, or aviation systems
Background in depot operations or medium-to-high volume repair environments
Familiarity with reliability engineering concepts, failure analysis, and structured root cause methodologies
Experience working within traceability-driven or safety-critical operational environments
Exposure to scaling repair or refurbishment operations from prototype to production volume
Excellent root cause analysis and structured problem-solving skills

Comprehensive medical, dental, and vision coverage
Generous paid time off, company holidays, and parental leave
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
Commuter benefits (transit and parking)
Short-term and long-term disability, and life insurance
Employee Assistance Program (EAP) for mental health, financial, and personal support

Build and lead a high-performing PM shift repair and maintenance operation supporting robotic system reliability at scale
Establish scalable workflows for diagnostics, repair, validation, failure tracking, and return-to-service processes
Drive measurable improvements in repair turnaround time, repeat failure reduction, and operational throughput
Partner cross-functionally with Engineering, Manufacturing, and Quality teams to improve product reliability and serviceability
Develop and mentor a growing team of repair technicians and diagnostic/service engineers across both hourly and salaried functions
Strong hands-on troubleshooting capability across complex electromechanical systems
Ability to lead technical teams in fast-paced, high-growth operational environments
Deep operational instincts with experience building scalable repair or maintenance workflows
Comfortable operating both strategically and tactically - from process development to hands-on repair work on the floor
We've been at this since 2014 and we're at the point where the hard problems are behind us and the hard work is in front of us.

1X is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.

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This listing is sourced directly from 1X Technologies's careers page and normalized into a canonical job model.