The Home Depot
DIstrict Services Manager - Houston, TX
TEXAS - VIRTUAL - TX01
Sponsorship not specifiedDetected 1 day ago
Project ManagementLead GenerationForecastingResearchLeadershipCommunicationCollaboration
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Position Purpose: The District Services Manager (DSM) plays a pivotal role in driving Services sales growth by cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization.
- This role requires a blend of relationship management, operational oversight, and performance optimization.
- DSMs oversee the entire lifecycle of Service Providers, including sourcing, onboarding, expansion, contraction, and termination, in close collaboration with the services operations team.
Responsibilities
- Support store relationships with Service Providers and resolve escalations related to service or compliance.
- organize and lead provider events to support store needs and business growth
- Lead monthly compliance reviews and audit analysis to proactively identify risks, remediate underperformance, and ensure adherence to standards to prevent financial penalties or service disruptions.
- 5% - Store Support - Conduct brief meet-and-greets with new SASMs during Services onboarding.
- Support stores with Service Provider promotional events and Home Shows (e.g., Lead generation or Program Knowledge events).
Requirements
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
Nice to have
- Knowledge or experience in the retail store environment, home improvement industry or general construction industry
- Experience in residential remodel project management.
- Demonstrated project management skills.
- Excellent written and verbal communication skills.
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Minimum Years of Work Experience:
- Preferred Years of Work Experience:
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.