Citigroup

Citigroup

Intermediate Document Support Analyst

Tampa Florida United States, USA · Mid · Full-time

Sponsorship not specified$51k-$71kDetected 1 day ago
Data AnalysisProject ManagementCommunicationProblem Solving

About the role

  • Breaks down information in a systematic and communicable manner.
  • Moderate but direct impact through close contact with the businesses' core activities.

Responsibilities

  • Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement.
  • Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities.
  • Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives.
  • Demonstrates an understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.

Requirements

  • 2-5 years relevant experience
  • Bachelor's/University degree or equivalent experience
  • Other job-related duties may be assigned as required.
  • Applies analytical thinking and knowledge of data analysis tools and methodologies.
  • Day-to-day focus is on resolution of complex loan issues, where expertise is required to interpret against policies, guidelines or processes.
  • Education:
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
  • Job Family Group:
  • Operations - Core ------------------------------------------------------
  • Job Family:
  • Document Support ------------------------------------------------------
  • Time Type:
  • Full time ------------------------------------------------------
  • Primary Location:
  • Tampa Florida United States ------------------------------------------------------

Skills

  • Jul 27, 2026 ------------------------------------------------------
  • Automated Processing and AI
  • Our automated processing and AI do not involve relying on automatic or autonomous decision-making.
  • Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
  • Illinois residents - AI Notice and Right
  • View Citi's EEO Policy Statement and the Know Your Rights poster.

Compensation

  • In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
  • $51,100.00 - $71,300.00

Benefits

  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • For additional information regarding Citi employee benefits, please visit citibenefits.com.

Company info

  • Has direct interaction with external customers to disseminate or explain information.

Equal opportunity

  • If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

This listing is sourced directly from Citigroup's careers page and normalized into a canonical job model.