Retell AI
Senior Deal Desk Manager
San Francisco Bay Area · Senior
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About the role
- Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days
- Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
- Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible
Responsibilities
- Build the discount approval matrix and pricing guardrails, and model deal margin before every approval
- We're hiring our first Senior Deal Desk Manager to design how to Retell prices, approve, and close enterprise deals.
- You want to build the playbook, not follow one
Requirements
- 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company
- Experience owning an end to end enterprise process for deals over $300K is required
- Hands-on experience with Salesforce or HubSpot and a CPQ tool
- Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company
Nice to have
- Experience with usage-based or consumption pricing
- Built a deal desk function from scratch
- SQL or scripting skills to automate reporting and approvals
- We care less about checkboxes and more about:
- Commercial judgment on real deal scenarios
- Accuracy in pricing and margin models
- Calm, clear decisions under end-of-quarter pressure
- Ability to influence Sales, Finance, and Legal
Compensation
- Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
Benefits
- 100% coverage for medical, dental, and vision insurance
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
Visa & Work Authorization
- US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT).
This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.