Vizient

Program Services Manager - Captis

Edina, MN 55435

Sponsorship not specified$77k-$135kDetected 30 days ago

Account ManagementFinancial AnalysisExcelCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves.

Drive overall success of assigned innovation programs.
Build trusted relationships with members, suppliers, and internal partners across product and service lines.
Investigate data inconsistencies, process gaps, and stakeholder questions to improve program positioning, simplify processes, strengthen adoption, and create new value propositions.
Lead member meetings, supplier reviews, and internal discussions by presenting program updates, savings initiatives, contracting updates, risks, results, and performance improvement opportunities.
Collaborate with cross-functional teams to align messaging, operational processes, and program priorities.
In this role, you will drive engagement, adoption, and utilization of Captis innovation programs by clearly communicating program value to internal teams, members (clients), suppliers, and external stakeholders.
You will own and manage program operations, serve as a consultative program champion, support onboarding, increase contract utilization, identify growth opportunities, and use data, market insights, member feedback, and supplier performance information to demonstrate business impact and encourage stakeholder action.

2 or more years of relevant experience required.
Consultative communication style with the ability to ask thoughtful questions, explain rationale, understand stakeholder needs, and guide others toward action.
Creative problem-solving skills with the ability to generate practical solutions in ambiguous or evolving situations.
Excellent written and verbal communication skills, including the ability to simplify complex processes, reporting, and program details.
Strong presentation skills and business acumen with the ability to engage members, suppliers, internal teams, and executive stakeholders.
Ability to identify insights from data, stakeholder feedback, and program performance and translate them into actionable next steps.
Proficiency with Excel, PowerPoint, and related tools used to analyze data and present a clear business story.
Relevant degree in business, healthcare administration, operations, communications, or a related field preferred.
Strong relationship-building skills with a collaborative, consultative, and member-focused mindset.
Demonstrated ability to build trust through responsiveness, professionalism, follow-through, and clear stakeholder communication.
Strong curiosity and learning agility, with the ability to quickly understand complex programs, processes, data sets, and stakeholder dynamics.
Ability to manage competing priorities, adapt to changing circumstances, and follow through on commitments.
Willingness to travel.

Experience in operations, program management, stakeholder engagement, account management, sales, implementation, contracting, or a related area preferred.

Captis is a collaborative healthcare organization delivering increased clinical effectiveness and economic efficiency.
The member driven and owned network has accomplished member objectives by establishing a culture of innovation, accountability, and trust.
Geographic factors may adjust the range estimate and hires typically fall below the top range.
Compensation decisions are tailored to individual circumstances.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan!

Maintain a flexible, solutions-oriented approach in a changing environment while keeping stakeholders informed and aligned.

Females/Minorities/Veterans/Individuals with Disabilities
Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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