Realtor.com Careers

Lead Product Manager, AI Activation

Austin, Texas, United States

Sponsorship not specifiedDetected 2 days ago

Machine LearningData ScienceLLMsAccessibilityProduct ManagementProduct StrategyCustomer SuccessCadenceLeadershipCommunicationCollaboration

About the role

1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home.
Are you passionate about the intersection of AI, data, and client experience?
Do you get excited about the moment a new customer goes from signed contract to first value and want to engineer that journey with precision?

Responsibilities

As the primary product leader for AI Activation, you will define the strategy, roadmap, and delivery cadence that drives client time-to-value and platform efficiency across the activation lifecycle.
Develop and maintain a roadmap that balances near-term activation wins with long-term platform scalability and AI capability investment.
Own enterprise onboarding capabilities end-to-end: roster ingestion, identity and access provisioning, product setup and configuration, and team hierarchy management.
Drive measurable reduction in activation time by identifying and eliminating friction across the self-serve and assisted setup paths.
Partner with Go-to-Market and Customer Success to align product setup milestones with commercial success signals: first login, first lead, first renewal touchpoint.
Guide the development of foundational, reusable activation services, including SSO/third-party integrations, data provisioning, and configuration APIs that other product teams build on.
Own Client data management across the RDC ecosystem, ensuring consistency, accuracy, and accessibility of client account structures, agent-team-broker hierarchies, and entitlement data.
Collaborate closely with Engineering and Data Science to define system architectures, data models, and entity relationships that support complex account structures at scale.
Define and own the activation funnel metrics: setup completion rates, time-to-activate, drop-off points, and downstream correlation to retention and engagement.
Partner with Data Science to build predictive models that flag at-risk activations early, enabling proactive intervention before churn risk compounds.

Requirements

Strategic Communication: You can run a sprint review with engineers in the morning and present a roadmap to a CRO in the afternoon.

Nice to have

~10 years in product management, with meaningful time in B2B/SaaS, marketplace, or platform environments.
Experience owning onboarding, activation, or lifecycle products is a strong plus.
Product Leadership: ~10 years in product management, with meaningful time in B2B/SaaS, marketplace, or platform environments.

Skills

Recognized as the No.

Benefits

Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
Flexible Time Off
8 hours of paid Volunteer Time off
Tuition Reimbursement program for degreed and non-degreed programs
Student Debt Retirement Savings Match program
Realtor.com is committed to investing in the health and wellbeing of our employees and their families.
Define and own the product vision for AI-powered activation, from automated onboarding workflows to intelligent setup recommendations that reduce time-to-first-value for new Clients.

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This listing is sourced directly from Realtor.com Careers's careers page and normalized into a canonical job model.