Barclays

Virtual Desktop Operations Engineer

New York, 745 7th Avenue

Sponsorship not specifiedDetected 21 days ago

PowerShellAzureTerraformAnsibleSite Reliability EngineeringDNSLeadershipCollaboration

About the role

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right.
Embark on a transformative journey as a Virtual Desktop Operations Engineer.

Use of data to drive down mean time to resolution.
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Partner with other functions and business areas.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.

Experience with Citrix technologies, including Citrix Cloud, CVAD, and Gateway
Experience applying Site Reliability Engineering (SRE) principles to improve platform reliability, availability, scalability, and performance
Experience using monitoring, alerting, and telemetry tools such as Citrix Director, Citrix Analytics, Azure Monitor, Log Analytics, Splunk, Observe, and related platforms
Experience working within ITIL-aligned enterprise environments
Experience with scripting and automation using PowerShell, Terraform, Ansible, or similar tools to improve operational efficiency and reduce manual effort

Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.

The minimum and maximum salary/rate information above includes only base salary or base hourly rate.
It does not include any other type of compensation or benefits that may be available.

This listing is sourced directly from Barclays's careers page and normalized into a canonical job model.